Human Resources Administrator

CU Answers•Grand Rapids, MI

About The Position

CUAnswers is seeking an organized, dependable Human Resources Administrator to support daily HR operations and employees across multiple companies. The role supports recruiting, onboarding, employee benefits, payroll, and other HR activities, working closely with the Recruiter, HR Generalists, and VP of Human Resources. It is suited to someone with administrative experience who wants to develop knowledge and experience in Human Resources. The position is based in a professional office building setting. The employee communicates and works with superiors, colleagues, and people inside and outside the company, and is expected to maintain constructive working relationships and handle confidential information professionally. Business continuity duties are assigned as outlined in the CUAnswers Business and Continuity Recovery Plan.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Strong organizational skills and ability to manage multiple tasks and deadlines.
  • Good written and verbal communication skills.
  • Attention to detail and accuracy when handling employee information.
  • Ability to work independently and as part of a team.
  • Professionalism and discretion when working with confidential information.
  • Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone; see within normal vision range; and operate a keyboard and mouse with manual dexterity.

Nice To Haves

  • 1–2 years of office or administrative experience.
  • Degree in Human Resources, Business Administration, or a related field.
  • Previous experience in an HR or administrative support position.
  • Familiarity with HR information systems, payroll software, or applicant tracking systems.

Responsibilities

  • Assist with recruiting and onboarding, including background checks, new-hire paperwork, employee records, and orientation.
  • Provide backup to the Recruiter by helping coordinate recruiting activities and new-employee orientations.
  • Maintain accurate employee records and update information in HR systems.
  • Support payroll, benefits administration, leave-of-absence tracking, and other HR processes.
  • Track employee reviews, training activities, handbook acknowledgments, and other required documentation.
  • Help coordinate company-wide employee meetings, including scheduling, communication, and presentation materials.
  • Assist with employee training and development programs.
  • Respond to general employee questions and direct employees to the appropriate HR team member.
  • Organize and maintain confidential employee files and assist with documentation needed for audits.
  • Support ongoing HR projects and help improve departmental processes.
  • Perform business continuity duties outlined in the CUAnswers Business and Continuity Recovery Plan.
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