Human Resources Administrative Support Coordinator
About The Position
The HR Administrative Support Coordinator performs a variety of routine to complex administrative responsibilities to support the Human Resources and Payroll Department. The incumbent must be familiar with the basic workflow of Human Resources functions including benefits, employment, recruitment, classification, compensation, and Payroll processes. Primary responsibilities include coordinating administrative support functions for multiple HR and Payroll programs; department budget responsibilities; front-facing customer service responsibilities; developing and enhancing documents involving the use of advanced software (i.e. Adobe programs and/or DocuSign); and performing administrative duties and project work and coordination related to university programs, policies, and procedures. The incumbent serves as primary contact and/or resource to the public and university constituents and regularly interacts with a variety to campus and community constituents including: working with students, faculty, and staff to assist them or resolve problems; networking to build campus relationships to coordinate work and projects in an accurate and efficient manner. Day-to-day work is performed independently and under general direction with minimal supervision. Work is supervised in terms of overall accomplishments. The incumbent is expected to set their own priorities. Assignments are varied requiring the use of judgment and discretion in interpreting and applying university, systemwide, and department policies and procedures.
Requirements
- Functional knowledge of and skill in standard office methods, procedures and standard practices, including principles of providing customer service.
- Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate professionally both orally and in writing.
- Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages (i.e. Microsoft Office Suite, Adobe Sign, Google email and calendar, etc.).
- Excellent communication, interpersonal and problem-solving skills to serve as front-line for a variety of high- level campus and community individuals.
- Ability to maintain confidentiality with regard to sensitive written and electronic records.
- Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist, with the ability to problem-solve as needed or refer such issues to higher authority as appropriate.
- Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
- Attention to detail and the ability to accurately draft and compose correspondence and standard reports and/or prepare and deliver presentations.
- Ability to work in a fast-paced environment with frequent interruptions, multiple shifting priorities, and critical deadlines while consistently provide quality customer service.
- Ability to work effectively with faculty, staff, students and the general public from diverse ethnic, cultural and socio-economic backgrounds.
- Ability to work effectively in a team-oriented environment.
- Provide accurate information and data for review regarding program service delivery and activities in meeting programmatic goals and enhancing processes.
- Completion of a high school program, technical/vocational program, or equivalent.
- Three years of progressively responsible administrative support experience or related.
Nice To Haves
- Bachelor's degree from an appropriately accredited college.
- Knowledge of PeopleSoft Human Resources and/or PageUp software.
- Working knowledge of multiple HR functions and processes.
Responsibilities
- Coordinating administrative support functions for multiple HR and Payroll programs
- Department budget responsibilities
- Front-facing customer service responsibilities
- Developing and enhancing documents involving the use of advanced software (i.e. Adobe programs and/or DocuSign)
- Performing administrative duties and project work and coordination related to university programs, policies, and procedures
- Serving as primary contact and/or resource to the public and university constituents
- Interacting with campus and community constituents to assist them or resolve problems
- Networking to build campus relationships to coordinate work and projects in an accurate and efficient manner
- Setting own priorities
- Interpreting and applying university, systemwide, and department policies and procedures
- Training student assistants
Benefits
- medical, dental and vision plans
- membership in the California Public Employees Retirement System (CalPERS)
- sick and vacation time
- 15 paid holidays a year
- fee waiver education program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
