Human Resource Technician - Fire Dept.

City of Chattanooga•Chattanooga, TN

7d•$19 - $21•Onsite

About The Position

The Human Resource Technician provides technical and clerical support to human resources staff and the public in the Fire Department, working under moderate supervision. The role supports daily HR operations and employment activities, maintains accurate and accessible employee records, responds to information requests, and assists across HR functions as needed. The position is based at 910 Wisdom Street and is non-exempt. Work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.; hours may vary due to work assignments or projects. The City of Chattanooga describes its workforce as approximately 2,600 employees and its community as more than 190,000 residents. It highlights competitive compensation, paid time off and flexible scheduling where possible, comprehensive health benefits and wellness programs, and professional development and upward mobility opportunities. The City states that its mission is to build a safe, vibrant, and sustainable city.

Requirements

High school diploma or GED.
Two years of related human resources experience.
Valid driver’s license.
Knowledge of human resources principles and practices, customer service, recordkeeping, modern office practices, mathematical concepts, automated HR information systems, and applicable laws and regulations.
Skills in customer service; maintaining records and logs; handling sensitive and confidential information; mathematical calculations; managing multiple tasks; applying applicable laws and regulations; verifying HR data; and communicating and interacting with coworkers, supervisors, and the public.
Must complete the pre-employment screenings listed in the posting: background check, drug screening, lift test, TB screening questionnaire, TB skin test, complete physical screening, DOT Clearinghouse, HepB titer, fingerprinting, and CJIS check.

Responsibilities

Perform clerical tasks supporting daily HR operations, including answering calls, sorting and delivering mail, greeting visitors, data entry, and records management.
Respond to employee and public inquiries by phone, in person, and email about HR programs, job opportunities, and related information.
Schedule physicals, request background checks, and prepare and maintain new-hire documents, onboarding records, and test records.
Provide support across Human Resources as needed.
Identify issues, analyze root causes, propose and implement management solutions, and measure and report results.
Review documents and information for compliance with applicable federal, state, and local laws, rules, and regulations.
Prepare, process, and maintain HR records and materials, including files, logs, applicant information, compensation calculations and changes, benefits and status changes, and training records.
Maintain the completeness, correctness, and accessibility of employee records.
Enter and retrieve information in databases and related correspondence and collateral materials.
Participate in assigned projects and programs.
Meet regular attendance requirements and maintain good interpersonal relationships with staff, coworkers, managers, and citizens.
Perform essential functions in a timely manner, with or without reasonable accommodations, and perform other duties as assigned.