Human Resource Technician - Fire Dept.

City of Chattanooga•Chattanooga, TN
•Onsite

About The Position

The Human Resource Technician provides technical and clerical support to Human Resources staff and the public in the Fire Department. The position works with moderate supervision and supports daily HR operations, employment activities, records management, and other HR functions. The role requires maintaining accurate and accessible employee records, responding to questions, reviewing documents for compliance, and participating in assigned projects and programs. Regular attendance and effective interpersonal relationships with staff, coworkers, managers, and citizens are required. Essential duties must be performed in a timely manner, with or without reasonable accommodation.

Requirements

  • High school diploma or GED.
  • Two years of related human resources experience.
  • Valid driver’s license.
  • Knowledge of human resources principles and practices, customer service, recordkeeping, modern office practices, mathematical concepts, automated HR information systems, and applicable laws, rules, and regulations.
  • Skill in customer service, maintaining records and logs, handling sensitive and confidential information, performing mathematical calculations, managing multiple tasks, applying relevant laws and regulations, verifying HR information, and communicating effectively.
  • Ability to perform the essential functions of the job in a timely manner, with or without reasonable accommodations.
  • Satisfactorily complete required pre-employment screenings, including background check, drug screening, lift test, TB screening questionnaire, TB skin test, complete physical screening, DOT Clearinghouse check, HepB titer, fingerprinting, and CJIS check.

Responsibilities

  • Perform clerical tasks supporting daily HR operations, including answering calls, sorting and delivering mail, greeting visitors, data entry, and records management.
  • Respond to employee and public requests for information by phone, in person, and email about HR programs, job opportunities, and related matters.
  • Perform employment activities, including scheduling physicals, requesting background checks, and preparing and maintaining new-hire documents, onboarding materials, and test records.
  • Provide support across Human Resources as needed.
  • Identify issues, analyze root causes, propose and implement management solutions, and measure and report results.
  • Review documents and information for compliance with applicable federal, state, and local laws, rules, and regulations.
  • Prepare, process, and maintain HR records and materials, including files, logs, applicant information, compensation calculations and changes, benefits and status changes, and training records.
  • Ensure employee records in HR are complete, correct, and accessible.
  • Enter and retrieve information in databases and prepare or handle correspondence and collateral materials.
  • Participate in assigned projects and programs.
  • Meet regular attendance requirements and maintain good interpersonal relationships with staff, coworkers, managers, and citizens.
  • Perform other duties as assigned.
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