Human Resource Specialist

MEI Rigging & Crating•Albany, OR

20h

About The Position

The Human Resource Specialist provides operational HR support across the employee lifecycle, from pre-hire through retirement. The role supports Regional Human Resource Managers and the HR Leadership Team and works with HR operational teams and MEI employees and staff. Work includes employee and file record management, processing employee hires, moves, changes, and terminations, employee service and contact support, and other HR operational activities. The position handles employee records and documentation, onboarding and I-9 review, reporting and analysis, employee questions, unemployment claims, and company-related documents and policies. It supports HR initiatives and events, advises employees and leaders on company policies and processes, and identifies matters requiring escalation to HR stakeholders. The role requires discretion with sensitive information, strong service, resourcefulness, and the ability to work independently with limited supervision. This is a remote or hybrid position, with most work performed in a home office. Typical hours are eight hours per day, Monday through Friday, accommodating U.S. time zones. Some after-hours work and schedule flexibility may be required depending on HR support needs or initiatives.

Requirements

Two to three years of related employee- or customer-service-oriented work, including data entry and contact management in a remote setting.
High school diploma or GED.
Proficiency with Windows-based computers and Microsoft Office, including PowerPoint, Excel, Outlook, OneNote, and Word, as well as Adobe PDF.
Ability to troubleshoot and follow IT support guidance when setting up home equipment or resolving remote-work system issues.
Ability to work independently and drive task-oriented work with limited supervision.
Strong verbal and written communication skills, including active listening, deductive reasoning, and reading comprehension.
Ability to handle highly sensitive information with discretion and strong business ethics.
Resourcefulness, problem-solving ability, self-motivation, and self-direction.
Strong time-management skills and ability to work productively with minimal supervision.
Ability to build positive relationships and work with people with varied skill levels, education, and backgrounds.
Knowledge of English-language structure and content, including word meanings and spelling.
Knowledge of clerical procedures and systems, including word processing, record-keeping, and file and electronic data management.
Personable and friendly demeanor, with a professional manner and appearance appropriate for a business audience.
Passion for employee service and demonstrated learning agility and resourcefulness.
Ability to work in a high-functioning team environment and demonstrate honesty, integrity, professionalism, open communication, and commitment to quality service.

Nice To Haves

Bachelor's degree or higher in business administration, employee relations, human resources, or a closely related field.
Prior familiarity with ADP Workforce Now or a similar HRMS.
Bilingual English/Spanish skills.
Knowledge of Power BI or other analytical software.

Responsibilities

Manage employee records, including electronic files, databases, paperwork, and timely approved changes to employee data.
Process new hires, employee changes, and terminations in a timely and compliant manner.
Partner with Payroll, Benefits, Compensation, and other HR operational teams to process HR tasks.
Review and audit remote I-9 paperwork and support accurate, compliant onboarding documentation and tracking; follow up with regional offices as needed.
Provide timely and accurate reporting and analysis to HR Leadership, HR Managers, and other stakeholders.
Respond to employee questions with an employee-centered service approach, resolving matters within scope or involving the appropriate stakeholders.
Compile information and respond to unemployment claims as appropriate and in a timely manner.
Assist Regional HR Managers and regional office management with developing or maintaining company documents, forms, policies, job descriptions, letters, SOPs, guides, and regional HR support documents.
Assist with grievance or complaint investigations when requested and escalate issues to the Regional HR Manager when appropriate.
Offer advice or support to staff at all levels and identify trends to raise with leadership.
Maintain frequent contact with employees and regional offices through email, virtual meetings, telephone calls, text messages, and other channels.
Advise employees and leaders on MEI policies and processes; escalate questions to Benefits, Talent Acquisition, or Regional HR Managers when appropriate, and provide first-contact resolution when possible.
Help employees and managers with general requests, including HR systems assistance, Employee Self-Service password resets, and questions about company policies and procedures.
Understand, interpret, and comply with applicable state and federal employment laws and corporate policy guidelines.
Support company-sponsored employee events and related activities, including operating budget and coordination, organizational management, and retention analysis.
Maintain HR's brand as positive, neutral, and supportive among employees.