Mgr of Human Resources

Watsco•Richmond, VA

11d

About The Position

Carrier Enterprise (CE) is a national distributor of residential and light commercial HVAC products, parts, and supplies. The Human Resource Manager-Field serves as a key advisor and business partner to the Region President and leadership team, aligning people initiatives with company goals and priorities. The role oversees key HR areas, including compensation, benefits, succession planning, performance management, recruiting, and employee engagement. It also supports a People First culture centered on teamwork, engagement, accountability, and innovation.

Requirements

Bachelor’s degree.
5–7 years of progressive Human Resources experience.
Previous Human Resources experience supporting multiple locations.
Strong background in performance management, employee relations, compensation, training and development, employment law, and change management.
Successful track record in positively resolving employee relations issues.
Experience deploying variable compensation programs and sales commission plans.
Previous staffing and recruiting experience for multiple locations.
Ability to manage time and prioritize workload across multiple projects while consistently meeting deadlines.
Ability to gain trust and credibility with clients at all levels of the organization.
Excellent written and spoken communication skills and ability to influence.
Proficiency in Microsoft Office Suite and Teams.

Nice To Haves

Graduate degree.

Responsibilities

Partner with the Regional President and regional leaders to understand organizational goals, drive business results, and support business transformation and company initiatives.
Use HR analytics and key performance indicators to inform decisions, generate measurable outcomes, and support strategic initiatives.
Partner with recruiting to develop sourcing strategies, hire top talent, support leadership interviews, and collaborate on collegiate recruiting efforts.
Lead the region’s performance management process, including goal setting, feedback, career discussions, and compliance completion.
Lead talent reviews through the Leadership Development Review (LDR) and Associate Development Review (ADR), including 9-Box assessments and individual development plans for high-potential associates.
Lead compensation initiatives, including merit planning, promotions, salary adjustments, and incentive compensation administration; manage plan deployment, tracking, and payouts, and explain plan structures to managers and associates.
Advise on employee relations issues, conduct investigations, and review written corrective actions as needed.
Coordinate with HR Centers of Excellence, including Benefits, Compensation, Payroll, and HRIS, to ensure a high level of service.
Participate in regional and corporate committees and special projects.