Mgr of Human Resources

Carrier Enterprise•Richmond, VA

About The Position

The Human Resource Manager-Field is a key advisor and business partner to the Region President and leadership team, driving People initiatives in alignment with company goals and priorities. The role oversees key HR areas, including compensation, benefits, succession planning, performance management, recruiting, and employee engagement. It also supports a People First culture grounded in teamwork, employee engagement, accountability, and innovation. The position partners with regional leaders on organizational goals, business results, change management, and company initiatives. It uses HR analytics and performance indicators to inform decisions and support strategic initiatives; partners with recruiting on sourcing and hiring; leads performance and talent review processes; manages compensation and incentive programs; advises on employee relations and investigations; coordinates with HR Centers of Excellence; and participates in regional and corporate committees and projects.

Requirements

  • Bachelor’s degree.
  • 5–7 years of progressive Human Resources experience.
  • Previous Human Resources experience supporting multiple locations.
  • Strong background in performance management, employee relations, compensation, training and development, employment law, and change management.
  • Successful track record in positively resolving employee relations issues.
  • Experience deploying variable compensation programs and sales commission plans.
  • Experience in staffing and recruiting for multiple locations.
  • Ability to manage time and prioritize workload across multiple projects while consistently meeting deadlines.
  • Ability to gain trust and credibility with clients at all organizational levels.
  • Excellent written and spoken communication skills and ability to influence.
  • Proficiency in Microsoft Office Suite and Teams.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Partner with the Regional President and regional leaders to understand organizational goals, drive business results, and support transformation and company initiatives.
  • Use HR analytics and key performance indicators to inform decisions, measure outcomes, and support strategic initiatives.
  • Partner with recruiting to develop sourcing strategies, hire talent, support leadership interviews, and collaborate on collegiate recruiting.
  • Lead the region’s performance management process, including goal setting, feedback, career discussions, and compliance completion.
  • Lead talent reviews through Leadership Development Reviews and Associate Development Reviews, including 9-Box assessments and individual development plans for high-potential associates.
  • Lead compensation initiatives, including merit planning, promotions, salary adjustments, and incentive compensation administration, deployment, tracking, and payouts.
  • Advise on employee relations issues, conduct investigations, and review written corrective actions as needed.
  • Coordinate with HR Centers of Excellence, including Benefits, Compensation, Payroll, and HRIS, to provide service to clients.
  • Participate in regional and corporate committees and special projects.

Benefits

  • Health insurance
  • Health Savings Account
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • Employee Assistance Program
  • Tuition reimbursement
  • Professional development
  • Paid vacation and sick time
  • Company-paid holidays
  • 401(k) plan with employer match
  • Employee discount program
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