Human Resource Manager

Securitas Security Services•Greensboro, NC

2h•$48,000 - $50,000•Onsite

About The Position

Securitas Security Services USA, Inc. is seeking a hands-on Human Resources Manager to support its district office based in Greensboro, North Carolina, with full-cycle HR responsibility across two locations. The manager independently oversees HR operations, including employee relations, conflict resolution, workplace investigations, coaching and team development, performance management, recruiting and talent acquisition, licensing, and compliance. The role shapes the employee experience, supports a positive and high-performing culture, and ensures HR practices reflect Securitas’ values of Integrity, Vigilance, and Helpfulness. The manager partners with local leadership and employees at all levels to provide practical day-to-day HR support and improve people processes in a small, fast-paced office environment. The position manages and develops a team of 3–4 recruiters and serves as a trusted advisor to local leadership. The annual salary range is $48,000–$50,000, with compensation potentially varying based on geographic location, relevant experience, and applicable skills.

Requirements

2–3+ years of full-cycle HR experience, from recruiting through offboarding.
Strong employee relations expertise, including manager coaching, conflict resolution, counseling, and handling complex situations at all levels.
Working knowledge of federal, state, and local employment laws and regulations, with experience ensuring compliance.
Ability to plan, conduct, and thoroughly document workplace investigations, including clear and concise report writing.
Excellent verbal and written communication skills and confidence partnering with managers, employees, and other stakeholders.
Strong planning, organizational, and time-management skills, including the ability to manage multiple cases, deadlines, and competing priorities across two offices.
Problem-solving and sound decision-making abilities, using a structured and practical approach to complex HR issues.
Ability to work independently, take initiative, and provide day-to-day HR support in a fast-paced, small-office environment.
Integrity, discretion, and professionalism in handling confidential and sensitive information.
Leadership skills to guide, develop, and support managers and team members on performance management and employee relations.

Nice To Haves

Experience supporting hourly employees in small office environments.

Responsibilities

Lead and resolve complex employee relations matters, including performance issues, policy violations, and workplace disputes.
Lead full-cycle recruitment and onboarding, including attending and overseeing hiring events.
Conduct impartial, legally compliant workplace investigations and provide clear findings and action-oriented recommendations.
Address employee concerns through coaching, counseling, and problem-solving.
Mediate conflicts across organizational levels and pursue fair, timely resolutions consistent with company policies, employment laws, and company values.
Manage and develop a team of 3–4 recruiters by setting priorities, monitoring performance, and supporting effective, high-volume talent acquisition.
Oversee FMLA, ADA, and other leave-of-absence processes, including administration, documentation, and communication.
Oversee licensing, credentialing, and compliance requirements to ensure employees meet regulatory, training, and certification standards.
Develop, implement, and maintain HR policies, procedures, and documentation that support business objectives, risk management, and a high-performing work environment.
Advise local leadership on employee relations, risk mitigation, and HR best practices while maintaining ethics, confidentiality, and professionalism.