Human Resource Consultant Assistant 1

Highline College•Highline College 2400 S 240th St Des Moines, WA

2d•Onsite

About The Position

Under general supervision, the Human Resources Consultant Assistant 1 (HRCA1) performs a variety of HR support functions and assignments such as preparing documents, and responding to employee inquiries. This position is assigned to the front desk of the Human Resources Department and is the primary point of contact for visitors to the office. The HRCA1 is essential to providing customer service to Highline’s faculty, staff, and student employees. The HRCA1 is expected to initiate, assess, evaluate, and reconcile information by running reports and information audits for pay and other related personnel/payroll activity. The HRCA1 must keep the Payroll Manager and/or Vice President of Human Resources apprised of issues as they occur and communicate status of actions on a regular basis. This position is a classified full-time position and is eligible for overtime.

Requirements

Communicate effectively (verbally and in writing) with a variety of individuals from various socio-economic, ethnic and cultural backgrounds in a manner that is understandable and appropriate for the audience
Extract and analyze data from applicable databases in an integrated computerized environment, and present summarized/detailed information effectively
Demonstrate a high degree of detail orientation when entering/tracking personnel/payroll data
Compile and maintain accurate, and in some cases, highly confidential, records and files
Read, interpret, apply and explain applicable laws, codes, regulations, policies and procedures
Use initiative, independent judgment and problem solving with established procedural guidelines
Prepare clear and concise reports, correspondence (letters and email), procedures and other written materials
Organize work, set priorities in alignment with management directives, and meet critical deadlines
Proficiently use Outlook and MS Office Suite (WORD, EXCEL, Mail Merge)
Customer service approaches when communicating with employees, students and visitors, in person, via email and over the phone
Automated/integrated personnel/payroll system
Three years of office experience including at least six months of experience in a human resource or related setting; OR Equivalent education/experience

Nice To Haves

Experience working in a Human Resources Environment
Experience working in a Higher Education setting
Experience with PeopleSoft

Responsibilities

Greet visitors to the Human Resource, Payroll and Benefits Department and respond to inquiries from faculty, staff, students and campus visitors
Answer the Human Resources main phone line, answering general questions and routing calls accordingly
Respond to inquiries regarding HR procedures and employee benefits
Clerical duties - opening and distributing mail; maintain and process the ordering of supplies and other similar duties as assigned
Track and monitor annual performance evaluation and provide regular updates
Receive and process student employee job referrals, future launch interns and volunteer referrals
Complete, process, enter personnel transactions data into PeopleSoft
Create personnel files, file employee paperwork, maintain the filing system for all employee records and documents
Run reports and perform audits, supporting HR/Payroll/Benefits Staff
In conjunction with other HR staff, process and mail faculty and staff contracts
In collaboration with the IT Department, assign new employees to appropriate distribution lists
Review and fulfill requests for employment and sexual misconduct verifications
Support applicant background checks through a third-party vendor
Coordinates the unemployment and industrial insurance programs including responding, reviewing and investigating claims
Update job data for terminations, communicating status employee update to IT
Perform work in support of the college's Human Resources Department, as assigned