Human Resource Assistant

Gila Regional Medical Center•Silver City, NM

About The Position

The Human Resources Assistant provides administrative and operational support to the Human Resources department at Gila Regional Medical Center. The role maintains accurate and confidential personnel records, enters and updates information in HR systems, reviews files for completeness and compliance with established requirements, assists with onboarding and offboarding, and provides customer service to applicants, caregivers, managers, and visitors. The position supports HR staff with daily operations and assigned projects while exercising discretion when handling sensitive information.

Requirements

High School Diploma or GED.
Proficient typing and computer skills.
Excellent customer service skills when dealing with management, staff, and the public.
Strong organizational skills, attention to detail, and experience managing documentation.
Minimum of three years of office or secretarial experience with public contact.

Nice To Haves

College coursework preferred.
Human resource administration experience preferred.

Responsibilities

Maintain confidentiality of sensitive personnel and departmental information and handle records and communications with discretion.
Enter, update, and verify caregiver information in HR systems to support accurate and timely recordkeeping.
Monitor, maintain, and audit GRMC databases, including licensure and credentials, active drivers, introductory evaluation, leave of absence, and other relevant employment databases.
Maintain confidential personnel files and personnel action forms; review files for completeness, identify missing documentation, and follow up with appropriate staff.
Greet applicants, caregivers, managers, and visitors and direct them to the appropriate HR staff member.
Answer and route telephone calls, schedule appointments as appropriate, and distribute incoming departmental mail.
Respond to employment verification requests.
Coordinate caregiver fingerprinting, track completion, and submit required information to the appropriate agency within established timeframes.
Maintain GRMC’s caregiver driving requirements database and track required documentation and updates.
Issue caregiver identification badges and maintain accurate records in the badge system.
Assist with onboarding and offboarding activities, including coordinating assigned documentation and administrative tasks.
Serve as an initial point of contact for routine questions about HR policies, benefits, and procedures, referring questions requiring interpretation or specialized assistance to the appropriate HR staff member.
Provide administrative support for the performance evaluation process, including tracking due dates, sending reminders, and maintaining completed documentation.
Order and maintain departmental supplies, HR forms, and other necessary materials.
Assist HR staff, management, and others with assigned HR-related projects.
Perform other duties as assigned by the HR Director.