HUMAN RESOURCE ASSISTANT

Gila Regional Medical Center•Silver City, NM

19h

About The Position

The Human Resources Assistant provides administrative and operational support to the Human Resources department at Gila Regional Medical Center. The role maintains accurate and confidential personnel records, enters and updates information in HR systems, reviews files for completeness and compliance with established requirements, and assists with onboarding and offboarding. It also provides customer service to applicants, caregivers, managers, and visitors, supports HR staff with daily operations and assigned projects, and requires discretion when handling sensitive information. The position performs a range of records, database, reception, coordination, and administrative duties, including maintaining employment-related databases and personnel files, supporting fingerprinting and identification badge processes, responding to employment verification requests, and assisting with performance evaluation documentation. The Human Resource Assistant is an initial contact for routine questions about HR policies, benefits, and procedures and refers questions requiring interpretation or specialized assistance to appropriate HR staff. Other duties may be assigned by the HR Director.

Requirements

High school diploma or GED.
Proficient typing and computer skills.
Excellent customer service skills when dealing with management, staff, and the public.
Strong organizational skills, attention to detail, and experience managing documentation.
At least three years of office or secretarial experience with public contact.
College coursework is preferred.
Human resource administration experience is preferred.
All required documents must be presented at time of hire.
External applicants must successfully complete pre-employment drug and alcohol testing.

Nice To Haves

College coursework.
Human resource administration experience.

Responsibilities

Maintain confidentiality of sensitive personnel and departmental information and handle records and communications with discretion.
Enter, update, and verify caregiver information in HR systems.
Monitor, maintain, and audit GRMC databases, including licensure and credentials, active drivers, introductory evaluations, leaves of absence, and other relevant employment databases.
Maintain confidential personnel files and personnel action forms; review files for completeness, identify missing documentation, and follow up with appropriate staff.
Greet applicants, caregivers, managers, and visitors and direct them to the appropriate HR staff member.
Answer and route telephone calls, schedule appointments as appropriate, and distribute incoming departmental mail.
Respond to employment verification requests.
Coordinate caregiver fingerprinting, track completion, and submit required information to the appropriate agency within established timeframes.
Maintain GRMC’s caregiver driving requirements database and track required documentation and updates.
Issue caregiver identification badges and maintain accurate badge-system records.
Assist with onboarding and offboarding, including coordinating assigned documentation and administrative tasks.
Serve as an initial point of contact for routine questions about HR policies, benefits, and procedures, referring questions requiring interpretation or specialized assistance to appropriate HR staff.
Provide administrative support for the performance evaluation process by tracking due dates, sending reminders, and maintaining completed documentation.
Order and maintain departmental supplies, HR forms, and other necessary materials.
Assist HR staff, management, and others with assigned HR-related projects.
Perform other duties as assigned by the HR Director.