Human Capital Technology Analyst

Welltower™ Inc. (NYSE:WELL)•Frisco, TX

About The Position

The Human Capital Technology Analyst is a hands-on systems, data, and analytics role supporting the platforms and processes used to attract, hire, develop, pay, reward, and protect Welltower’s corporate employees. Reporting to the Senior Manager / Director, Human Capital Technology, the role owns day-to-day configuration, maintenance, data management, and reporting across Human Capital technology for Total Rewards, Talent Management, and Talent Acquisition in the United States, Canada, and the United Kingdom. The role also contributes to Welltower’s transition from UKG Pro to Workday HCM. The position may be filled at Analyst or Senior Analyst level based on experience; the Senior Analyst has greater ownership of complex configuration and data domains, workstream leadership, and mentoring. The role combines understanding how Human Capital processes should work with ensuring that systems, data, integrations, and reports operate accordingly. Responsibilities include administration and support of HCM platforms and adjacent applications; data stewardship, governance, quality, reconciliation, reporting, analytics, and visualization; systems support for payroll, compensation, benefits, talent management, and talent acquisition; and support for privacy, compliance, audit, and the Workday HCM transition.

Requirements

Bachelor’s degree in Information Systems, Human Resources, Business Administration, Finance, Accounting, or a related field, or equivalent experience.
For Analyst: 2 or more years of experience in HRIS, Human Capital data and reporting, payroll, compensation and benefits, or talent systems. For Senior Analyst: 5 or more years, including hands-on configuration in an enterprise HCM platform.
Hands-on experience with at least one enterprise HCM platform, such as Workday, UKG, ADP, Dayforce, SAP SuccessFactors, or Oracle HCM.
Working knowledge of Human Capital processes across Total Rewards, Talent Management, and Talent Acquisition.
Advanced Excel skills, including lookups, pivot tables, and data validation, and comfort working with large data sets.
Experience with system testing, data validation, reconciliation, and data-quality management.
Experience building reports and dashboards that communicate Human Capital data insights to non-technical audiences.
High attention to detail and absolute discretion with confidential employee and compensation data.
Clear written and verbal communication skills, including explaining system issues to non-technical partners.
Ability to manage multiple priorities against firm deadlines, including payroll, Open Enrollment, compensation, and performance cycles.

Nice To Haves

Workday HCM experience in Core HCM, Payroll, Compensation, Benefits, Talent, Recruiting, or Absence; Workday certification is a strong plus, particularly at the Senior Analyst level.
Experience supporting multi-country Human Capital processes, ideally in the United States, Canada, and the United Kingdom.
Experience with Power BI, SQL, or Workday reporting and analytics tools; Power BI or SQL experience is expected at the Senior Analyst level.
Familiarity with data governance and master data management practices, including data dictionaries, data stewardship, and data-quality metrics.
Familiarity with integration concepts and tools, such as EIBs, Core Connectors, Workday Studio, 834 EDI benefit files, or external SFTP transfers.
Experience with a Workday HCM implementation or HCM data migration.
Relevant certifications such as FPC (PayrollOrg), CCP or CBP (WorldatWork), or SHRM-CP.
Experience in real estate, healthcare, senior living, or hospitality environments.

Responsibilities

Configure, maintain, and support Human Capital system functionality in UKG Pro and, in the future, Workday HCM, including business processes, organizational structures, job and position data, notifications, security roles, adjacent applications, and integrations.
Process and audit system transactions and mass data changes, ensuring accuracy, completeness, and appropriate approvals.
Triage and resolve system requests and issues through case-management tools, perform root-cause analysis, and document resolutions.
Review vendor release notes, assess impacts to configuration and integrations, and execute regression testing for system releases and upgrades.
Administer user access and security role assignments and support periodic access reviews.
Steward core Human Capital data domains, maintain the data dictionary, data standards, and naming conventions, and govern creation and changes to reference data through controlled processes.
Run data-quality audits and exception reports, track metrics, resolve root causes with data owners, and reconcile Human Capital data with Finance and IT.
Build and maintain reports and dashboards using UKG Pro or Workday reporting, Power BI, and Excel; apply consistent metric definitions and maintain the metric library.
Develop role-secured self-service dashboards and prepare data, analyses, and visualizations for workforce decisions, leadership materials, and ad hoc requests.
Partner with Payroll across US, Canadian, and UK payrolls, supporting pay-group, earnings, deduction, tax, and accrual configuration.
Monitor payroll-related integrations and outbound files and resolve discrepancies with Payroll, Finance, and vendors.
Support annual and off-cycle compensation processes through configuration, eligibility rules, worksheet setup, manager support, and post-cycle data loads and validation.
Maintain compensation structures, including pay grades and ranges, compensation plans, and job-to-grade mappings, in partnership with Total Rewards.
Configure and maintain benefit plans, eligibility rules, rates, and life-event processing; support Open Enrollment setup, testing, communications, and post-enrollment audits.
Support benefits compliance reporting and data requests, including ACA reporting, Form 5500, and nondiscrimination testing.
Configure and support performance management, goal setting, talent review, succession, and learning processes, including cycle setup, eligibility, manager support, and post-cycle validation.
Provide talent data and reporting to support talent decisions.
Support applicant tracking, requisition and offer workflows, onboarding, and integrations between recruiting tools and the HCM.
Maintain recruiting data quality and deliver Talent Acquisition reporting.
Handle sensitive compensation, personal, health, and banking data in accordance with applicable data-classification and privacy standards.
Support SOX, internal audit, and external audit requests with documentation, evidence, and control testing.
Serve as a subject-matter expert on current-state Human Capital processes and data during Workday design, translating requirements across Total Rewards, Talent Management, and Talent Acquisition.
Lead data cleansing and conversion activities, execute testing, and support adoption and optimization after Workday go-live.