Human Capital and Administrative Operations Support Specialist (DBO HR) - Clearance Required

LMI•Arlington, VA

4d•Onsite

About The Position

LMI is seeking a Human Capital and Administrative Operations Support Specialist to support the Office of the Under Secretary of Defense, Acquisition and Sustainment (OUSD(A&S)), Directorate for Business Operations. The role supports A&S human resources staff by advising senior-level authorities on time and attendance and civilian awards administration, and by providing program operations and customer support. The position serves as the assistant principal subject matter specialist for Defense Agencies Initiative (DAI) time and attendance processing and oversees end-to-end administration of DoD civilian awards across all echelons. The position is located at the Pentagon in Arlington, Virginia, and requires an active Secret clearance. Core operational hours are 8:30 a.m. to 4:30 p.m. ET.

Requirements

Bachelor’s degree and 10 or more years of experience supporting executive-level DoD leadership, or equivalent experience.
At least 5 years of professional experience supporting federal government or Department of War human resources, administrative operations, or business management.
Active Secret clearance; applicants must be eligible for a U.S. Government security clearance, and only U.S. citizens are eligible.
Hands-on experience administering and troubleshooting DAI time and attendance.
Comprehensive knowledge and practical understanding of federal and DoW civilian awards at all levels, including honorary, monetary, non-monetary, and senior executive awards.
Working knowledge of ICAM concepts, access approvals, and role-based provisioning.
Ability to commit to fixed operational hours of 8:30 a.m. to 4:30 p.m. in support of client operational tempo.
Exceptional attention to detail; ability to maintain trackers and update reports promptly and proactively communicate.
Confidence speaking publicly, adaptability, initiative, judgment, creativity, and flexibility.
Experience managing customer expectations and working directly with customers; outstanding customer service abilities.
Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, Access, and Outlook.

Responsibilities

Serve as administrator and technical point of contact for DAI time and attendance tracking, validation, and certification.
Monitor, audit, and reconcile bi-weekly civilian employee timecards for compliance with DoD financial management regulations, OPM guidance, and organizational work schedules.
Troubleshoot system discrepancies, timecard errors, leave adjustments, prior-period corrections, and labor code allocations in coordination with supervisors, civilian payroll, and DFAS.
Provide user assistance, training, and standard operating procedures to timekeepers, certifiers, and OUSD(A&S) personnel.
Manage and administer the civilian incentive awards program across Directorate, Component, OSW, and Department/Presidential levels.
Process honorary, monetary, special act or service, and length-of-service awards in accordance with DoD Instruction 1400.25 and federal guidelines.
Review award nomination packages for completeness, adequate justification, formatting standards, and budgetary compliance before executive routing and review boards.
Coordinate review panels, track nominations through completion, prepare formal certificates and citations, and facilitate presentation logistics.
Support identity verification, user account lifecycle management, and system role authorizations within DAI and related platforms.
Validate access requests, conduct periodic user access reviews and audits, and help ensure personnel maintain appropriate permissions in compliance with DoD cyber and access-control policies.
Maintain standard operating procedures, workflows, checklists, and tracking dashboards for leadership visibility.
Provide responsive customer support to senior military and civilian leadership and staff during core operational hours.
Generate metrics, quarterly reports, and executive summaries on award distributions, timekeeping timeliness, and system compliance.
Lead and provide technical guidance and direction involving multiple complex projects, and manage customer expectations while working directly with customers.