HUB Operations Lead

Advance Stores Company•Largo, FL

About The Position

The HUB Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions, including HUB order fulfillment, inventory control, and associated processes. Depending on the size and scope of HUB operations, the role may lead HUB Inventory Specialists and HUB drivers. The position requires knowledge of store systems and inventory, basic parts knowledge, interpersonal skills, and experience leading team members. It also involves networking with nearby stores, Hubs, PDQ, and external suppliers to fulfill orders and maintaining company HUB standards. The position is full-time and may require MVR certification. The employee must complete all training materials and attend all store meetings. The role includes managing HUB orders and processes, directing and organizing work, coordinating order fulfillment and deliveries, maintaining inventory accuracy and records, and supporting other store operations as needed. The position also includes physical activity such as walking, standing, lifting, and occasionally working outdoors or around workplace hazards.

Requirements

High school diploma or general education degree (GED).
Prior retail experience, including basic merchandising and inventory management skills.
Prior experience leading other team members.
Inventory management experience in a retail environment or logistics center of operations.
Competent oral and written communication skills and ability to perform basic math computations.
Ability to locate and stock parts, with high attention to detail.
Knowledge of safety and skills in operating inventory systems and store equipment.
Ability to operate POS and parts lookup systems and to execute and train others on inventory systems and store equipment.
Ability to drive a forklift if certified and applicable, and to use a hand truck and pallet jack.
Ability to meet and deal with the public in an unbiased manner; expected to be well-mannered and neat in appearance.
Prior work records should demonstrate stability and performance results.
Ability to come to work on short notice and work flexible hours, including nights and weekends.
Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Must complete all training materials and attend all store meetings.

Responsibilities

Manage HUB operations and resolve HUB orders and process issues in a timely manner.
Provide direction, organize and delegate work, and ensure execution by HUB-related team members, including HUB/Loop Drivers and HUB Inventory Specialists.
Review HUB orders, pull and stage parts, and finalize paperwork.
Coordinate paperwork and instructions with internal and third-party drivers.
Work with the store-to-facility network to determine sourcing and logistics solutions; coordinate with the ordering store on fulfillment options when parts are unavailable in the network.
Work with the General Manager, District Manager, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform inventory functions, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, fronting and facing, and truck lead.
Manage and comply with HUB records and paperwork policies and procedures.
Promptly communicate risks or concerns regarding order fulfillment or shipments to appropriate store leaders.
Lead stocking activities for replenishment orders, including scanning in product and ensuring completion within 24 hours.
Perform additional inventory activities, including overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with front-room inventory functions, cores and defects, store cleanliness, MOD duties, and other store-related actions as needed.
Complete required training materials and attend all store meetings.
Immediately report company policy or procedure violations to the General Manager and/or District Manager.