HUB Operations Lead

Advance Auto Parts•Largo, FL

About The Position

The HUB Operations Lead manages the day-to-day operations and workflow of Hub functions, including order fulfillment, inventory control, and related processes. Depending on the size and scope of Hub operations, the Lead may direct one or more Hub Inventory Specialists and Hub drivers. The role requires knowledge of store systems and inventory, basic parts knowledge, interpersonal skills, and experience leading team members. It also involves coordinating with nearby stores, Hubs, PDQ, and external suppliers to fulfill orders, while maintaining company Hub standards. The position is full time. MVR certification may be required; the employee must complete training materials and attend store meetings. The role also supports stocking, inventory accuracy, customer deliveries, store cleanliness, and other store activities. The employee may need to work flexible hours, including nights and weekends, and be available to come to work on short notice. The position requires a high school diploma or GED. Physical duties include standing and walking, handling and moving parts, and frequently lifting up to 50 pounds and occasionally up to 100 pounds. Work is usually indoors, with occasional outdoor work and exposure to weather and other workplace hazards.

Requirements

High school diploma or GED.
Prior retail experience, including basic merchandising and inventory management skills.
Prior experience leading other team members.
Competence in oral and written communication and basic math computations.
Basic parts knowledge and good knowledge of store systems and inventory.
Ability to operate inventory systems and store equipment, including POS and parts lookup systems.
Ability to locate and stock parts, and to execute and train others on inventory systems and store equipment.
Ability to drive a forklift if certified and applicable, and to use a hand truck and pallet jack.
Safety knowledge and skills, high attention to detail, and good interpersonal skills.
Ability to deal with the public in an unbiased manner and maintain a neat appearance.
Previous work records demonstrating stability and performance results.
Ability to work flexible hours, including nights and weekends, and to come to work on short notice.
Ability to meet the physical demands of the role, including frequently lifting and/or moving up to 50 pounds and occasionally up to 100 pounds.
Ability to meet the position's vision requirements, including close, distance, and color vision, depth perception, and adjusting focus.

Nice To Haves

Inventory management experience in a retail environment or logistics center of operations.
MVR certification may be required.
Forklift driving ability, if certified and applicable.

Responsibilities

Manage Hub operations and resolve Hub orders and processes in a timely manner.
Direct, organize, and delegate work to Hub team members, including Hub/Loop drivers and Hub Inventory Specialists, and ensure work is completed.
Review Hub orders, pull and stage parts, and complete related paperwork.
Coordinate with internal and third-party drivers regarding paperwork and instructions.
Work with stores and the facility network to find parts and logistics solutions, and coordinate fulfillment options with ordering stores when parts are unavailable in the network.
Work with the General Manager, District Manager, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform related parts department and Hub inventory functions, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, front and face, and truck lead activities.
Maintain Hub records and comply with paperwork policies and procedures.
Promptly communicate order fulfillment or shipment risks and concerns to appropriate store leaders.
Lead replenishment stocking activities, including scanning in product and ensuring completion within 24 hours.
Perform additional inventory activities, including overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with front room inventory functions, cores, and defects.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Assist with Manager on Duty and other store-related activities as needed.
Complete training materials and attend store meetings.
Immediately report company policy or procedure violations to the General Manager and/or District Manager.