HTM Imaging Tech III

Mayo Clinic • Eau Claire, WI

6d • $40 - $56 • Onsite

About The Position

The HTM Imaging Tech III maintains and supports MRI systems based in Eau Claire, Wisconsin, oversees MRI equipment across Northwest Wisconsin, and provides regional support to other Mayo Hospital sites in Wisconsin as needed. The role maintains complex medical equipment through effective implementation of Mayo Clinic’s Medical Equipment Management Plan. It requires technical expertise in the installation, maintenance, calibration, repair, and quality assurance of imaging and related systems typically found in Radiology, Surgery, and Cardiology.

The technician is expected to deliver customer-focused service with strong communication and interpersonal skills, prioritize service calls, and follow Mayo Clinic policies and procedures. The role requires adherence to radiation safety, stored-energy safety, and equipment-failure contingency requirements, while monitoring and minimizing unnecessary radiation exposure. The technician applies advanced analytical skills to resolve highly complex technical issues promptly and develops mastery of increasingly complex equipment through ongoing learning.

Service calls come through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent customer calls may require rapid response. The position requires on-call work, overtime, non-standard shifts, travel to other Mayo Clinic sites, and applicable vendor training. A Technician III demonstrates mastery of imaging repair principles, succeeds with the most complex imaging repairs, and often works with and shares knowledge with less experienced technicians.

Requirements

• Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical, computer, or electronics) and 3 years of related experience; or an associate’s degree in one of those fields or another technical discipline and 5 years of related experience; or U.S. military training in biomedical electronics, mechatronics, or engineering (mechanical, computer, or electronics) and 5 years of related experience.
• Related experience must include role-relevant equipment repair with demonstrated increasing responsibility and exposure to the highest-complexity equipment.
• At least 3 years of experience maintaining imaging or x-ray systems.
• Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship; Mayo Clinic does not participate in the F-1 STEM OPT extension program.
• Advanced analytical ability to solve complex technical issues, customer focus, and strong communication and interpersonal skills.

Nice To Haves

• AAMI ACI certification, such as AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, or CCE.
• Vendor training on relevant equipment.
• Knowledge of safe work practices around biological, chemical, radiation, and energy hazards.
• Familiarity with test and quality-assurance tools or software used for medical equipment maintenance.
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.

Responsibilities

• Maintain and support MRI systems based in Eau Claire, Wisconsin, and oversee MRI equipment in Northwest Wisconsin.
• Provide regional support to other Mayo Hospital sites in Wisconsin when needed.
• Implement Mayo Clinic’s Medical Equipment Management Plan to maintain complex medical equipment.
• Install, maintain, calibrate, repair, and perform quality assurance on imaging and related systems.
• Prioritize and respond to service calls communicated through HTM Leadership, HTM Support Specialists, a CMMS dashboard, or directly by customers.
• Follow Mayo Clinic policies and procedures and comply with radiation safety, stored-energy safety, and equipment-failure contingency requirements.
• Monitor potential radiation exposure and eliminate unnecessary exposure.
• Analyze and resolve complex technical issues in a timely manner.
• Continue developing technical knowledge and mastery of increasingly complex equipment.
• Work with and share knowledge with less experienced technicians.
• Participate in on-call coverage, overtime, non-standard shifts, travel to other Mayo Clinic sites, and applicable vendor training.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.
• Competitive compensation and comprehensive benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior