HTM Imaging Tech III

Mayo Clinic • Eau Claire, WI

6d • $40 - $56 • Onsite

About The Position

The HTM Imaging Tech III maintains and supports MRI systems based out of Eau Claire, Wisconsin, oversees MRI equipment in Northwest Wisconsin, and provides regional support to other Mayo Hospital sites in Wisconsin when needed. The position maintains complex medical equipment through implementation of the Mayo Clinic Medical Equipment Management Plan. Work includes installation, maintenance, calibration, repair, and quality assurance of imaging and related systems typically found in Radiology, Surgery, and Cardiology.

The technician provides customer-focused service, prioritizes service calls, follows Mayo policies and procedures, and observes radiation safety, stored-energy safety, and equipment-failure contingency requirements. The role requires monitoring radiation exposure and eliminating unnecessary exposure, using advanced analytical skills to resolve complex technical issues, and continuously developing expertise with increasingly complex equipment. A Technician III demonstrates mastery of imaging repair principles, handles the most complex imaging repairs, and shares knowledge with less experienced technicians.

Service calls may come through HTM Leadership, HTM Support Specialists, a CMMS dashboard, or directly from customers. Emergent calls may require a rapid response. On-call work, overtime, non-standard shifts, travel to other Mayo Clinic sites, and applicable vendor training are required.

Requirements

• Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical, computer, or electronics) and 3 years of related experience; or an associate’s degree in one of the listed or another technical discipline and 5 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical, computer, or electronics) and 5 years of related experience.
• Related experience must include role-relevant equipment repair with demonstrated increases in responsibility and exposure to highest-complexity equipment, including at least 3 years maintaining imaging or x-ray systems.
• Advanced analytical skills and ability to solve very complex technical issues in a timely manner.
• Customer focus and outstanding communication and interpersonal skills.
• Ability to prioritize service calls and adhere to policies, procedures, safety rules, and contingency plans.
• Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

• AAMI ACI certification, such as AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, or CCE.
• Vendor training on relevant equipment.
• Knowledge of safe work practices around biological, chemical, radiation, and energy hazards.
• Familiarity with test and QA tools/software needed to perform medical equipment maintenance.
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.

Responsibilities

• Maintain and support MRI systems based out of Eau Claire, Wisconsin, and oversee MRI equipment in the Northwest Wisconsin region.
• Provide regional support to other Mayo Hospital sites in Wisconsin when needed.
• Install, maintain, calibrate, repair, and perform quality assurance on complex imaging and related medical equipment.
• Implement the Mayo Clinic Medical Equipment Management Plan.
• Prioritize and respond to service calls, including emergent customer calls requiring rapid response.
• Follow Mayo Clinic policies and procedures and comply with radiation safety, stored-energy safety, and equipment-failure contingency requirements.
• Monitor potential radiation exposure and work to eliminate unnecessary exposure.
• Resolve highly complex technical issues in a timely manner.
• Continuously develop expertise with increasingly complex equipment and support Mayo Clinic's mission.
• Demonstrate mastery of imaging repair principles and perform the most complex imaging repairs.
• Work with and share knowledge with less experienced technicians.
• Participate in on-call coverage, overtime, non-standard shifts, travel to other Mayo Clinic sites, and applicable vendor training.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior