HRIS Product Lead - Workday HCM

Gartner•Stamford, CT

1d•$86,000 - $118,000•Hybrid

About The Position

The HRIS Product Lead provides operational leadership and execution within Gartner’s HR Systems organization. The role serves as the product owner for Workday HCM capabilities, with a focus on Core HR, Onboarding, and Security. It requires a customer-oriented professional with knowledge of HR business processes and strong technical expertise in HR technology. The Product Lead partners with HRIS leadership, HR business owners, and stakeholders across the business to evolve the technology portfolio and roadmap, manage enhancements and issue resolution, and communicate delivery progress and timelines. The position owns Workday system administration, configuration, business processes, security and compliance, notifications, auditing, and data quality. It also supports releases, testing, reporting and analytics, mass data loads, compliance enablement, quality assurance, end-user requests, escalations, and training materials. The role is hybrid, with candidates required to live within commuting distance of Irving, Texas, or Stamford, Connecticut.

Requirements

At least 2 years of experience configuring and managing Workday HCM and other HR systems, including business processes, data structures, domain and business-process security, EIBs, reporting and calculated fields, and data auditing.
Knowledge of HR business processes.
Strong Microsoft Excel skills.
Experience developing reports and calculated fields in Workday.
Strong service orientation and a high sense of ownership and accountability.
Ability to work independently and as part of a team.
Strong analytical, troubleshooting, and problem-solving abilities.
Strong work ethic and motivation to achieve goals and exceed expectations.
Excellent time-management skills and ability to handle multiple assignments and meet deadlines.
Systems thinking, process orientation, and significant attention to detail.
Superior interpersonal, written, and oral communication skills.
High level of executive presence.

Nice To Haves

Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred.
Experience in other Workday areas, such as position management, talent/performance, compensation, benefits, absence, and time tracking.
Change management experience.

Responsibilities

Evolve the Core HR, Onboarding, and Security technology portfolio and roadmap in partnership with HRIS leadership, HR business owners, and business stakeholders.
Maintain relationships with business partners to support visibility and collaboration on issue resolution and enhancements.
Drive and maintain Workday Core HR, Onboarding, and Security capabilities within the HR Systems team.
Own and execute Workday system administration, including configuration, business processes, security and compliance, notifications, auditing, and data quality management.
Manage vendor-led releases and system enhancements, including configuration and development of features, deployment, and creation and execution of test plans, user acceptance testing, and regression testing.
Support operational excellence in systems of record by evolving processes, prioritizing issue resolution, and applying project management principles to longer-term initiatives.
Manage bug and issue resolution through root cause and impact analysis, solution design, and implementation, testing, and deployment of solutions.
Support the Reporting & Analytics team in defining and testing organizational report and dashboard needs, including requirements gathering, design, and testing.
Configure, test, and process mass data loads using the Enterprise Interface Builder (EIB).
Support compliance enablement through HRIS systems and processes, including liaising with key contacts about regulatory changes.
Execute quality assurance efforts to ensure data and information accuracy.
Participate in requirements-gathering sessions with functional subject matter experts, IT, and users.
Support the broader HR Systems team with end-user requests and escalations, including developing knowledge-management materials for training and education.

Benefits

Competitive compensation and an annual bonus plan based on company and individual performance, or an eligible role-based sales incentive plan.
Growth and learning opportunities, including mentorship, apprenticeship, leadership courses, development programs, technical courses, and certifications.
Hybrid work environment with flexibility to work from home and collaborate in offices.
20+ PTO days, plus holidays and floating holidays in the first year.
Medical, dental, and vision insurance.
401(k) with corporate match and immediate vesting; the posting also notes a match of up to $7,200 per year.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan and opportunity to purchase company stock at a discount.
Employee Assistance Program.
Gartner Gives Charity Match.