HRIS Analyst - 11550

Coupa Software • Boston, MA

9d

About The Position

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

Requirements

• Bachelor’s degree in Human Resources, MIS, Computer Science, a related field or equivalent experience
• 1–3 years of experience supporting HRIS systems (including ATS, Performance Management, LMS, or payroll modules)
• Proficiency in Google Suite and MS Office 365 (Word, PowerPoint, Advanced Excel , Visio, and SharePoint).
• Foundational knowledge of or exposure to XML and SQL programming languages.
• Strong analytical and troubleshooting skills with great attention to detail.
• Prior involvement or exposure to global HR technology projects and testing environments.
• Experience building basic metric dashboards and writing custom reports.
• Solid understanding of standard HR systems structure, data flows, and processes.
• Proven ability to maintain clear documentation for requirements, workflows, and testing results.

Nice To Haves

• experience with Ceridian Dayforce is a plus but not required.

Responsibilities

• Support HRIS technical workflows, gather business requirements, assist with gap analysis, and execute configuration changes and system testing plans.
• Partner with IT to monitor and maintain system feeds, ensuring downstream applications remain aligned and accurate.
• Conduct regular system audits across HCM data modules, including security, foundational setup, compensation, open enrollment, and performance management.
• Maintain standard operating procedures (SOPs) and assist in training end-users on system functionality to ensure operational excellence.
• Provide root-cause analysis and timely resolution for system bugs, errors, and user issues in the production environment.
• Collaborate with HR teams to build and maintain custom reports, basic dashboards, and data analytics to support business decision-making.
• Ensure global data integrity by executing quality control strategies and monitoring standardized business processes.
• Assist in updating system logic or queries based on functional specifications, technical design documents, or bug-tracking tickets.
• Assist with day-to-day administration and system upgrades in partnership with the IT Business Applications team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level