HRA Account Manager

Gallagher•Bellevue, WA

About The Position

The HRA Account Manager’s primary responsibility is account management, including meeting retention goals and managing routine to moderately complex client accounts. The role manages an assigned book of business and builds, expands, and strengthens relationships with existing clients. It leads appropriate resources to address clients’ risk and capital management needs, secures existing business, and drives sales of additional services and coverage levels. The Account Manager cultivates relationships with the most senior buyers in client organizations as well as day-to-day client representatives and buyers. The role may coordinate administrative support and customer service work and may support an Account Executive and/or Broker Producer.

Requirements

Bachelor’s degree and at least 3 years of client coordination and/or claims management experience, or a high school degree and at least 8 years of client coordination and/or claims management experience.
License required.
Able and willing to travel approximately 25% of the time.
Excellent verbal and written communication skills.
Able to quickly determine critical issues.

Responsibilities

Manage routine to moderately complex client accounts and an assigned book of business.
Meet retention goals for the assigned group of accounts.
Build, expand, and solidify relationships with existing clients.
Lead appropriate resources to address clients’ risk and capital management needs.
Secure existing business and drive sales of additional services and coverage levels.
Cultivate relationships with senior buyers and day-to-day client representatives and buyers.
Coordinate administrative support and customer service work, as needed.
Provide support to an Account Executive and/or Broker Producer, as needed.