HRA EXECUTIVE PROJECT MANAGER (EPM)

City of New York•New York, NY

9d•$103,355 - $260,030

About The Position

The New York City Department of Social Services (DSS), which includes the Human Resources Administration (HRA) and Department of Homeless Services (DHS), is hiring an HRA Executive Project Manager (EPM) in the Office of the HRA Administrator. Reporting under the executive management of the HRA Administrator, the EPM manages HRA initiatives with broad latitude for independent judgment and action. The position exercises executive authority and makes decisions on critical matters and initiative implementation, serving as a special advisor and executive project manager for operations and program development. The EPM oversees HRA's portfolio of information technology work, developing, managing, and implementing projects, program policy, and operational initiatives. The portfolio spans the Chief Program Officer, Chief Special Services Officer, Chief Homelessness Prevention Officer, and Chief Housing Services Officer areas. The EPM advises on stronger integration of citywide and agency-wide services. The role collaborates with Chief Officers, Deputy Commissioners, and HRA-DHS executives on agency concerns and cross-agency initiatives, including budget, staffing, service delivery, IT systems, resource allocation, fiscal management, legal settlement compliance, and contract management. The EPM makes time-sensitive operational and policy decisions with agency-wide effects, chairs HRA's Level 3 IT governance committee and an executive project manager/IT counterpart steering committee, and represents the HRA Administrator in leadership and partner-agency meetings when needed. The EPM also reviews current operations, services, rules, and regulations to recommend initiatives; serves as an agency liaison to citywide task forces on data, technology, and information systems; advises the Administrator and Commissioner on technology trends and opportunities; and researches and shares relevant practices, legislation, and funding opportunities with Chief Officers.

Requirements

Meet one of the listed education and experience pathways: a relevant master's degree or Juris Doctor plus two years of qualifying professional experience; a bachelor's degree plus four years; an associate degree or 60 semester credits plus six years; a high school diploma or equivalent plus eight years; or an equivalent combination of education and experience.
Qualifying professional experience must be in areas such as budget administration, accounting, economic or financial administration or research; management or methods analysis, operations or organizational research, or program evaluation; or personnel/public administration and related fields, social services program planning/evaluation, or fiscal management.
At least 18 months of qualifying experience must be in an executive, managerial, administrative, or supervisory capacity, including supervision of staff performing relevant professional work.
For the education-and-experience combination pathway, candidates must have a high school diploma and at least two years of qualifying experience, including the required 18 months of executive, managerial, administrative, or supervisory experience.

Responsibilities

Manage HRA initiatives and exercise executive authority in critical matters and initiative implementation.
Oversee HRA's portfolio of IT work and develop, manage, and implement projects, program policy, and operational initiatives.
Advise on stronger integration of citywide and agency-wide services.
Collaborate with Chief Officers and Deputy Commissioners on budget, mission fulfillment, staffing, cross-program initiatives, interagency communication, and compliance with federal, state, and local mandates.
Make time-sensitive operational and policy decisions with the Administrator, Chief Officers, and Deputy Commissioners that affect agency-wide service delivery.
Lead HRA-DHS interagency initiatives, including IT system solutions, program monitoring, resource allocation, fiscal management, legal settlement compliance, contract management, and project and operations coordination.
Chair and lead the agency's IT Level 3 governance committee, reviewing and advancing IT projects and prioritizing agency-wide IT solutions and resources.
Chair and lead the steering committee of executive project managers and IT counterparts to coordinate, manage, prioritize, and streamline IT solutions and their operations and staffing.
Review operations, program services, rules, and regulations and recommend initiatives that address HRA participants' needs.
Serve as agency liaison to task forces and citywide efforts involving data, technology, and information systems.
Advise the Administrator and Commissioner on emerging information and technology trends and opportunities.
Research current practices, programs, and legislative enactments related to HRA operations and programs, and share new information, best practices, and funding opportunities with Chief Officers.
Participate in leadership meetings and represent the Administrator in their absence, including meetings with HRA leadership and City and State partner agencies on short- and long-range planning and policy.