Hra Executive Project Manager (Epm)

City of New York•New York, NY

About The Position

The Department of Social Services (DSS), which includes the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS), is recruiting an HRA Executive Project Manager (EPM) in the Office of the HRA Administrator. Under the executive management of the HRA Administrator, the EPM manages HRA initiatives with broad latitude for independent judgment and action. The role serves as a special advisor and executive project manager with authority over operations and program development, and makes executive-level decisions in critical matters and in implementing initiatives. The EPM oversees HRA’s portfolio of IT work and develops, manages, and implements projects, program policy, and operational initiatives. The portfolio covers the Chief Program Officer, Chief Special Services Officer, Chief Homelessness Prevention Officer, and Chief Housing Services Officer. The EPM also advises on strengthening the integration of citywide and agency-wide services. The role collaborates with HRA and DHS executives on agency concerns and interagency initiatives, and makes time-sensitive operational and policy decisions in collaboration with the Administrator, Chief Officers, and Deputy Commissioners. The EPM chairs agency IT governance and executive project management committees, represents the Administrator when needed, and advises agency leadership on emerging information and technology trends. The listed work schedule is a managerial work schedule.

Requirements

Meet one of the listed education and experience pathways: a qualifying master’s degree or Juris Doctor and two years of qualifying professional experience; a bachelor’s degree and four years of qualifying professional experience; an associate degree or 60 semester credits and six years of qualifying professional experience; a high school diploma or equivalent and eight years of qualifying professional experience; or an equivalent combination of education and experience.
Qualifying professional experience must be in one or more specified areas, including budget administration, accounting, economic or financial administration or research; management or methods analysis, operations research, organizational research, or program evaluation; or personnel or public administration and related personnel, labor, staff development, employment planning, economic planning, social services planning or evaluation, or fiscal management.
At least 18 months of the qualifying experience must be in an executive, managerial, administrative, or supervisory capacity, including supervision of staff performing professional work in the specified areas.
Regardless of the education and experience pathway, candidates must have a high school diploma and at least two years of qualifying experience, including the required 18 months of executive, managerial, administrative, or supervisory experience.
College education may substitute for professional experience at a rate of 30 semester credits for one year of experience.

Responsibilities

Oversee the HRA portfolio of information technology work across the portfolios of the Chief Program Officer, Chief Special Services Officer, Chief Homelessness Prevention Officer, and Chief Housing Services Officer.
Brainstorm, develop, manage, and implement projects, program policy, and operational initiatives to high standards.
Advise on stronger integration of citywide and agency-wide services.
Collaborate with Chief Officers and Deputy Commissioners on budget, mission fulfillment, staffing and functional concerns, cross-program initiatives, interagency communication, and other critical agency matters.
Make time-sensitive operational and policy decisions with the Administrator, Chief Officers, and Deputy Commissioners that affect agency-wide service delivery.
Lead, on behalf of the HRA Administrator, collaboration with HRA and DHS executives on interagency initiatives involving IT solutions, program monitoring, resource allocation and fiscal management, legal settlement compliance, contract management, and project and operations coordination.
Chair and lead the agency’s IT Level 3 governance committee, reviewing and advancing IT projects and prioritizing agency-wide IT solutions and their resources and financing.
Chair and lead the steering committee of executive project managers and IT counterparts to coordinate, manage, prioritize, and streamline IT solutions, operations, staffing, and execution.
Review current operations, program services, and governing rules and regulations, and recommend new initiatives addressing the needs of HRA program participants.
Serve as agency liaison to task forces and citywide efforts concerning initiatives and governing rules and regulations related to data, technology, and information systems.
Advise the Administrator and Commissioner on emerging information and technology trends and opportunities.
Research current practices, programs, and legislative enactments relevant to HRA operations and programs; share new information, best practices, and funding opportunities with Chief Officers.
Participate in regular meetings with HRA leadership and city and state partner agency leaders to formulate long- and short-range plans on policy formulation and implementation; represent the Administrator at these meetings in the Administrator’s absence.