Business Performance Improvement - People & Change – HR Transformation Manager

Protiviti•Los Angeles, DC

13d•Hybrid

About The Position

Protiviti is seeking a Manager to join its growing People & Change team. The role leads client relationships, business development, and engagement delivery, partnering with strategic clients to shape the future of HR functions. The Manager serves as a Protiviti ambassador in the market, builds relationships with clients and the community, mentors and develops teams, and oversees successful completion of project work plans. The position focuses on HR transformation and modernization, including HR operating model design, service delivery strategy, functional effectiveness, HR technology enablement, AI-forward processes, workforce strategies, and change adoption. The Manager advises CHROs and executive stakeholders, translates diagnostic insights into actionable transformation roadmaps, and contributes to building scalable methods and assets for the HR Transformation practice. Protiviti uses a hybrid workplace model combining purposeful in-person work and remote work. The balance varies based on client, project, team, and business factors. Work may take place in local Protiviti offices and at client sites, with local or out-of-state travel depending on project and client needs. The position is listed in Los Angeles, with additional locations in Boston, New York City, San Francisco, and Washington, DC.

Requirements

Bachelor's degree in human resources, business, organizational development, or a related field.
At least 5 years of experience in HR transformation, human capital consulting, or progressive HR leadership roles.
Demonstrated experience leading HR transformation programs and redesigning HR operating models.
Experience with HR organizational design, service offerings, and workforce planning aligned to business strategy.
Experience developing transformation business cases, executive materials, and roadmaps.
Experience designing and implementing skills-based workforce strategies and talent frameworks.
Experience enhancing global HR operations, automating work, and transitioning work into HR operations.
Experience implementing and optimizing HR technologies such as Workday, SAP SuccessFactors, Oracle HCM, or ServiceNow, and solutions in areas such as talent acquisition, employee relations, and workforce planning.
Experience applying AI, machine learning, or automation solutions within HR functions.
Experience developing talent strategies across recruiting, succession, learning and development, and leadership pipelines.
Experience leading change enablement for new HR structures, processes, and technologies.
Experience conducting HR diagnostics and maturity assessments.
Business development expertise, including understanding client needs, developing solutions, documenting proposals, and contracting engagements.
Strong executive presence and ability to influence senior stakeholders.
Ability to build and expand client relationships.
Experience managing multiple engagements across industries and business environments.
Demonstrated team leadership, including coaching, mentoring, and performance management.
Ability to communicate complex ideas to technical and non-technical audiences.
Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.

Nice To Haves

Progressive leadership experience in a global professional services consulting firm.
Experience with process mapping or analytics tools.
Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar.

Responsibilities

Lead HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement.
Drive HR organizational design, service offerings, and workforce planning aligned with business strategy and business outcomes.
Develop HR transformation business case models, executive briefing materials, and transformation roadmaps.
Design and implement skills-based workforce strategies and talent frameworks.
Improve global HR operations by modernizing tier structures, automating work, transitioning work into HR operations, and delivering experience at scale.
Implement and optimize major HR technologies and best-in-class HR solutions.
Apply AI, machine learning, or automation within HR functions and translate business needs into AI-enabled use cases.
Develop talent strategies across recruiting, succession, learning and development, and leadership pipelines.
Lead change enablement to support adoption of new HR structures, processes, and technologies.
Conduct HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
Develop business opportunities by understanding client needs, designing holistic solutions, preparing proposals, and contracting for engagements.
Build and expand client relationships and market presence through networking and thought leadership.
Manage multiple engagements across industries and business environments.
Lead, coach, mentor, and support the performance and development of teams.
Communicate complex ideas clearly to technical and non-technical audiences.
Develop repeatable methodologies, tools, and assets that scale the HR Transformation practice.
Oversee successful completion of project work plans.

Benefits

Medical coverage
Dental coverage
Vision coverage
Flexible spending and health savings accounts
Life and accident insurance
Adoption assistance
Fertility assistance
Paid parental leave up to 10 weeks
Short- and long-term disability
401(k) plan with an employer match of 50% on the first 6% of employee contributions
Choice Time Off for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
Up to 11 paid holidays each calendar year
Annual bonus plan with cash and/or discretionary stock compensation opportunities