Business Performance Improvement - People & Change – HR Transformation Manager

Protiviti•Austin, TX

15d•$132,000 - $228,000•Hybrid

About The Position

Protiviti is seeking a Manager for its growing People & Change team. The role leads client relationships, business development, and engagement delivery while advising strategic clients on the future of their HR functions. The Manager serves as a Protiviti ambassador in the market, develops teams through mentoring and coaching, and oversees successful completion of project work plans. The role focuses on HR transformation and modernization, including HR operating model design, service delivery strategy, organizational effectiveness, workforce and talent strategies, and HR technology enablement. The Manager works with CHROs and executive stakeholders to turn diagnostic findings into actionable roadmaps, improve HR processes, and apply AI, machine learning, and automation to HR use cases. The position also contributes to business growth and develops repeatable methodologies, tools, and assets for the HR Transformation practice. Protiviti uses a hybrid workplace model, combining in-person work at local offices and client sites with remote work. The balance varies by client, project, team, and other business factors. Local or out-of-state travel may be required based on projects and client needs. The listed locations are Denver, Atlanta, Austin, Chicago, Dallas, and Houston.

Requirements

Bachelor's degree in human resources, business, organizational development, or a related field.
At least 5 years of experience in HR transformation, human capital consulting, or progressive HR leadership roles.
Demonstrated experience leading HR transformation programs, including operating model redesign, AI-forward processes, and technology enablement.
Experience with HR organizational design, service offerings, workforce planning, skills-based workforce strategies, and talent frameworks.
Experience developing transformation business cases, executive briefing materials, and roadmaps.
Experience enhancing global HR operations, implementing automation, and transitioning work into HR operations.
Experience implementing and optimizing HR technologies such as Workday, SAP SuccessFactors, Oracle HCM, or ServiceNow.
Experience applying AI, machine learning, or automation within HR functions and translating business needs into AI-enabled use cases.
Experience developing talent strategies across recruiting, succession, learning and development, and leadership pipelines.
Experience leading change enablement and conducting HR diagnostics and maturity assessments.
Business development experience, including understanding client needs, developing solutions, documenting proposals, and contracting for engagements.
Strong executive presence and ability to influence senior stakeholders.
Ability to build and expand client relationships.
Experience managing multiple engagements across industries and business environments.
Demonstrated team leadership, including coaching, mentoring, and performance management.
Ability to communicate complex ideas clearly to technical and non-technical audiences.
Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.
Ability to work in a hybrid model, including in local offices and client sites, with travel that may be local or out of state depending on project and client needs.

Nice To Haves

Progressive leadership experience in a global professional services consulting firm.
Experience with process mapping or analytics tools.
Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar.

Responsibilities

Lead HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement.
Drive HR organizational design, service offerings, and workforce planning aligned with business strategy and outcomes.
Develop HR transformation business case models, executive briefing materials, and roadmaps.
Design and implement skills-based workforce strategies and talent frameworks.
Enhance global HR operations through changes to tier structures, automation, transitions into HR operations, and scaled employee experience.
Implement and optimize HR technologies and solutions, including Workday, SAP SuccessFactors, Oracle HCM, ServiceNow, Talent Acquisition, Employee Relations, and Workforce Planning.
Apply AI, machine learning, or automation solutions to HR functions and translate business needs into AI-enabled use cases.
Develop talent strategies across recruiting, succession, learning and development, and leadership pipelines.
Lead change enablement to support adoption of new HR structures, processes, and technologies.
Conduct HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
Develop business through understanding client needs, creating holistic solutions, preparing proposals, and contracting for engagements.
Build and expand client relationships and establish market presence through networking and thought leadership.
Manage multiple engagements across industries and business environments.
Lead, coach, mentor, and support performance management and development of teams.
Communicate complex ideas clearly to technical and non-technical audiences.
Oversee successful completion of project work plans and provide leadership in engagement delivery.
Develop repeatable methodologies, tools, and assets to scale the HR Transformation practice.

Benefits

Annual bonus plan with eligible employees offered additional cash and/or discretionary stock compensation opportunities; the stated bonus target is 12%.
Medical, dental, and vision coverage.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption and fertility assistance.
Paid parental leave up to 10 weeks.
Short- and long-term disability coverage.
Company 401(k) savings and investment plan with a 50% employer match on the first 6% of employee contributions.
Choice Time Off for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year, with amount varying by years of service.
Up to 11 paid holidays each calendar year.