Business Performance Improvement - People & Change – HR Transformation Manager

Protiviti•Washington, DC

15d•$142,000 - $244,000•Hybrid

About The Position

Protiviti is seeking a Manager to join its growing People & Change team. The role leads client relationships, business development, and delivery of HR transformation engagements. The Manager partners with strategic clients to shape the future of the HR function, serves as a Protiviti ambassador in the market, mentors and develops teams, and oversees successful completion of project work plans. The role focuses on modernizing HR functions and delivering measurable business value through operating model design, service delivery strategy, organizational design, workforce planning, technology enablement, and change adoption. The Manager works with CHROs and executive stakeholders, turns diagnostic findings into transformation roadmaps, develops client relationships and market presence, and contributes repeatable methodologies, tools, and assets to scale the HR Transformation practice. The position follows Protiviti’s hybrid workplace model, combining in-person work at local offices and client sites with remote work. In-person requirements vary by client, project, team, and other business factors. Local or out-of-state travel may be required based on projects and client requests. The listed base salary range is $142,000–$244,000, with a 12% bonus target opportunity; the estimated total cash range is $159,040–$273,280. Placement in the salary range depends on experience, skills, and geographic work location.

Requirements

Bachelor’s degree in human resources, business, organizational development, or a related field.
At least 5 years of experience in HR transformation, human capital consulting, or progressive HR leadership roles.
Demonstrated experience leading HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement.
Experience in HR organizational design, service offerings, and workforce planning aligned with business strategy and outcomes.
Experience architecting HR transformation business cases, executive briefing materials, and roadmaps.
Experience designing and implementing skills-based workforce strategies and talent frameworks.
Experience enhancing global HR operations, automating work at scale, transitioning work into HR operations, and delivering experience at scale.
Experience implementing and optimizing major HR technologies and HR solutions.
Experience applying AI, machine learning, or automation within HR functions and translating business needs into AI-enabled use cases.
Experience developing talent strategies across recruiting, succession, learning and development, and leadership pipelines.
Experience leading change enablement for adoption of HR structures, processes, and technologies.
Experience conducting HR diagnostics and maturity assessments.
Proven business development expertise, including client needs analysis, solution development, proposal documentation, and engagement contracting.
Strong executive presence and ability to influence senior stakeholders.
Proven ability to build and expand client relationships.
Experience managing multiple engagements across industries and business environments.
Demonstrated team leadership, including coaching, mentoring, and performance management.
Ability to communicate complex ideas clearly to technical and non-technical audiences.
Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.
Ability to work in a hybrid model at Protiviti offices and client sites, with travel that may be local or out of state based on project and client needs.

Nice To Haves

Progressive leadership experience in a global professional services consulting firm.
Experience with process mapping or analytics tools.
Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar.

Responsibilities

Lead HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement.
Drive HR organizational design, service offerings, and workforce planning aligned with business strategy and business outcomes.
Develop HR transformation business case models, executive briefing materials, and roadmaps.
Design and implement skills-based workforce strategies and talent frameworks.
Improve global HR operations, including rethinking tier structures, automating work at scale, transitioning work into HR operations, and delivering employee experience at scale.
Implement and optimize major HR technologies and best-in-class solutions across areas such as talent acquisition, employee relations, and workforce planning.
Apply AI, machine learning, and automation solutions within HR functions, translating business needs into AI-enabled use cases.
Develop talent strategies across recruiting, succession, learning and development, and leadership pipelines.
Lead change enablement to support adoption of new HR structures, processes, and technologies.
Conduct HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
Develop business through understanding client needs, creating holistic solutions, documenting proposals, and contracting for engagements.
Build and expand client relationships and market presence through networking and thought leadership.
Manage multiple engagements across industries and business environments.
Lead, coach, mentor, and manage the performance of teams; oversee project work plans and successful delivery.
Communicate complex ideas clearly to technical and non-technical audiences.
Build repeatable methodologies, tools, and assets that scale the HR Transformation practice.

Benefits

Annual bonus plan with a 12% target opportunity; eligible employees may receive additional cash and/or discretionary stock compensation.
Medical insurance.
Dental insurance.
Vision insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption assistance.
Fertility assistance.
Paid parental leave of up to 10 weeks.
Short- and long-term disability coverage.
Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of employee contributions.
Choice Time Off (CTO) for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year, with the amount varying by years of service.
Up to 11 paid holidays each calendar year.