HR Technology Analyst

Main Line Health • Radnor, PA

3d

About The Position

Main Line Health is hiring an HR Technology Analyst to support HR technology systems and processes. The role partners with HR Center of Excellence (COE) leaders, program owners, IT, and other stakeholders to address enhancement requests, resolve defects, implement new functionality, and troubleshoot complex application issues. The analyst diagnoses problems, identifies solutions, coordinates corrective actions, and escalates issues through appropriate internal or external resources.

The position translates business needs and processes into functional requirements and configuration settings, supports implementation and process changes, and helps maintain quality assurance throughout the system development lifecycle. The analyst works with program owners to document end-to-end processes, transfer knowledge, and communicate cross-functional impacts. Responsibilities also include functional integration testing, reporting and data analysis, training-material development, and maintaining standard operating procedures.

The role works with Benefits, Compensation, Recruitment, Learning and Development, HR COE, Payroll, managers, directors, and Main Line Health employees. It is a full-time position.

Requirements

• 3–5 years of experience in application administration.
• Strong analytical skills, verbal and written communication skills, and problem-solving aptitude.
• Attention to detail.
• Strong organizational skills and a high ability to multitask.
• Working knowledge of Microsoft Excel and Visio.
• Demonstrated ability to develop strong relationships with others.
• Demonstrated experience with process management.
• Effective written and verbal communication across presentations, meetings, conference calls, emails, and other communications.
• Excellent interpersonal communication skills.
• Ability to make sound decisions in accordance with corporate policies.
• Bachelor’s degree in HR, data science, communications, or a related field.

Nice To Haves

• Advanced degree.

Responsibilities

• Liaise with IT and program owners to identify and resolve process and system issues in a timely manner.
• Gather business requirements for new implementations and process changes from business stakeholders, and ensure IT understands them for optimal delivery.
• Partner with program owners to document end-to-end processes, transfer knowledge, and communicate cross-functional impacts.
• Perform functional integration testing across application, component, and service integration points.
• Investigate defects and perform root cause analysis to address production issues and system enhancements.
• Build and modify queries and process data into meaningful information.
• Develop and maintain training program materials for departments within and outside HR, including managers and directors.
• Develop standard operating procedure documentation and keep it accurate and updated as processes and business needs change.
• Participate in special projects and perform other duties as assigned.
• Support enhancement requests, defect resolution, and new functionality implementation.
• Troubleshoot complex application issues, coordinate corrective actions, and escalate issues through appropriate resources.
• Translate business needs and processes into detailed functional requirements and configuration settings.
• Collaborate with cross-functional teams to maintain quality assurance throughout the system development lifecycle.
• Adapt to deployments of current and future system enhancements using waterfall or agile models.

Benefits

• Tuition reimbursement of up to $6,000 per year, based on full-time or part-time status.
• Up to 240 hours of paid time off per year.
• Employee discounts on activities, services, and vendors.
• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level