Associate Analyst, HR Technology

JSX • Dallas, TX

3d • $60,700 - $74,400

About The Position

The Associate Analyst, HR Technology supports the day-to-day operations, maintenance, and optimization of JSX’s Workday HR technology platforms. The role is a first point of contact for system inquiries and acts as an HR Technology Business Partner to assigned departments, building relationships with leaders and Crewmembers to understand their workflows and ensure HR tools support their needs.

The position assists with system configuration and reporting, maintains data integrity, and partners with Corporate Soul (HR), Payroll, IT, Finance, vendors, and other stakeholders. It provides hands-on experience with Workday and exposure to JSX’s operational and corporate teams. The role also supports deployments, feature releases, configuration changes, user adoption, documentation, training, and access administration.

Compensation range: $60,700–$74,400. The position may require travel up to 25%.

Requirements

• Associate degree or higher in Information Systems, Computer Science, IT, Analytics, or a related field, or equivalent experience.
• HR analyst background with 1–2 years of experience in HR principles, HRIS, and HR technology implementations.
• Strong analytical, reporting, and problem-solving skills.
• General knowledge of HR practices and policies.
• Ability to thrive in a fast-paced, evolving environment and adapt to changing priorities.
• Strong organizational and time-management skills with attention to detail.
• Strong interpersonal, communication, and customer service skills when working with technical and non-technical users.
• Ability to travel up to 25%.
• Intermittent physical activity, including bending and reaching, and ability to work for prolonged periods while seated.
• Ability to occasionally lift 5 to 20 pounds.

Nice To Haves

• Experience in the aviation or transportation industry.
• Workday Pro Certifications, preferably in HCM, Payroll, Security, or Reporting.
• Experience with Workday.

Responsibilities

• Support configuration, deployment, and ongoing maintenance of Workday functional areas, including HCM, Benefits, US Payroll, Time Tracking, Scheduling, Absence, Recruiting, Learning, Help, and Financials.
• Serve as the HR Technology Business Partner and go-to contact for assigned departments, learning their workflows, schedules, priorities, and system needs.
• Meet with department leaders and stakeholders to gather feedback, identify pain points, anticipate changes, and translate needs into system requirements, enhancement requests, or reporting solutions in partnership with the Sr Analyst.
• Represent business needs during Workday deployments, feature releases, and configuration changes; test real-world operational scenarios, communicate changes, and support adoption after go-live.
• Serve as a Tier 1 contact for HR Technology inquiries, troubleshoot and resolve Workday issues, and escalate complex issues to the Sr Analyst as needed.
• Create and maintain user documentation, including job aids, quick-reference guides, and FAQs.
• Partner with JSX Learning & Development to support Workday training sessions, classes, and webinars.
• Administer Workday security group assignments and user access in accordance with internal policies, data governance standards, and confidentiality requirements.
• Collaborate with Corporate Soul, Payroll, Finance, IT, vendors, and other stakeholders to identify improvements to configuration, reporting, and HR technology processes.
• Build reports and dashboards to provide leaders with information for decision-making.

Benefits

• Medical plans beginning at $110 per month, with coverage eligibility starting the first of the month following the start date.
• 100% employer-paid dental and vision coverage.
• Up to $2,100 annually in HSA contributions.
• Short-term and long-term disability coverage at no cost.
• Free non-revenue standby travel on JSX.
• Deeply discounted standby travel on other major domestic and international airlines for the employee and qualifying immediate family.
• 50% 401(k) match on the first 8% contributed.
• Flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree