HR Specialist

Banyan Brand•Pompano Beach, FL

7d•Onsite

About The Position

Banyan Treatment Centers is hiring a full-time, on-site HR Specialist to support employees and leaders across a portfolio of facilities. This high-volume role handles day-to-day HR operations, including leave case administration, employee relations support, HRIS transactions, onboarding, and maintaining audit-ready documentation. The position works closely with the Senior HR Manager, who provides support on complex leave cases and sensitive matters and helps the Specialist develop their skills. The role offers a potential path to HR Generalist and other HR positions as skills grow. The Specialist will initially support investigations and complex leave cases alongside the Senior HR Manager before taking on additional responsibilities. Banyan Treatment Centers is a national provider of intensive treatment for people facing substance use and mental health disorders, with physical locations across eight states and a virtual care platform. The HR team is building scalable people infrastructure and a consistent employee experience across locations.

Requirements

1–3 years of experience in an HR support, coordinator, or specialist role.
Some exposure to leave administration, such as FMLA, or employee relations, or a strong aptitude to learn both quickly.
High school diploma or equivalent, or higher.
Strong written and verbal communication skills, including the ability to write clear, professional emails and documentation and communicate tactfully and confidently with employees and managers.
Critical-thinking skills, including asking appropriate questions, noticing inconsistencies, and recognizing when to escalate a situation to a manager.
Strong organizational skills and the ability to manage multiple open cases and deadlines using trackers and systems.
Discretion when handling confidential information.
Ability to remain steady and accurate in a high-volume, fast-paced environment.

Nice To Haves

Experience with ADP.
Experience in healthcare, behavioral health, or another highly regulated industry.
Experience with multi-state employers.
HR coursework or certification, such as aPHR or SHRM-CP, or working toward a certification.
Bachelor's degree in HR management, Business, Psychology, or a related field.

Responsibilities

Administer FMLA, state leave, short-term disability, and other leave-of-absence cases from initial request through return to work.
Confirm leave eligibility; send required notices and paperwork on time; and track certifications, deadlines, and return dates.
Follow state-specific leave requirements, including state family leave and paid sick leave, using established procedures and guidance.
Support the ADA accommodation process by gathering documentation and scheduling interactive meetings; the Senior HR Manager leads decisions.
Coordinate with Payroll, Benefits, and managers to keep pay, coverage, and staffing accurate during leave.
Maintain an accurate, audit-ready leave tracker and flag complex or unusual cases early.
Serve as a first point of contact for employee concerns and questions; listen, document facts, and route matters appropriately.
Assist with investigations by scheduling interviews, taking notes, and organizing documentation.
Draft objective summaries, corrective action documents, and follow-up communications for review.
Track employee relations matters to ensure follow-ups and deadlines are not missed.
Conduct monthly site leadership meetings for updates, relationship building, and discussion of site-specific issues.
Process promotions, transfers, terminations, and other HRIS transactions, including internal offer letters and job documentation.
Respond promptly and accurately to HR tickets and employee questions.
Support a consistent onboarding experience across locations.
Partner with Payroll to ensure employee changes are accurately reflected across systems; Payroll owns payroll processing.
Help maintain accurate employee data during the transition to ADP.
Enter and maintain new-hire information in state-required portals according to state and facility licensing requirements, including additions and removals.
Track CEUs, licenses, and 30-, 60-, and 90-day and annual reviews with Office Coordinators and Executive Directors.
Maintain accurate, audit-ready employee files and help prepare for state and accreditation audits.
Answer employee benefits and eligibility questions and route enrollment issues to the Benefits team.
Notify facility supervisors about alerts received through First Choice involving criminal or motor vehicle record flags, and process and track alerts accordingly.