HR Specialist

Penguin Solutions•Newark, NJ

1d•Hybrid

About The Position

The HR Specialist serves as the primary Tier 1 HR point of contact for employees across the US and EMEA. The role manages administrative tasks and supports HR functions including data management, employee lifecycle transactions, leave administration, compliance, and policy management, escalating complex matters to appropriate HR partners and Centers of Excellence. The position is hybrid in Newark, California. The role supports employees across multiple regions and works with Payroll, Benefits, HR Business Partners, Centers of Excellence, and Legal as appropriate. The position may also include additional duties or assignments designated by management.

Requirements

Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or equivalent education and experience.
Proficiency in MS Office Suite, including Word, PowerPoint, and Excel.
At least 2 years of experience working in Human Resources.
Ability to develop and manage interpersonal relationships at all levels of the company.
High level of customer service, organizational, and time-management skills.
Excellent written and verbal communication skills.
Discretion and a high level of confidentiality when handling sensitive information.
Flexibility and willingness and ability to wear multiple hats.
Ability to work independently, prioritize competing requests, and use sound judgment about when to escalate.
Strong attention to detail and commitment to data accuracy.

Nice To Haves

Experience supporting employees in multiple countries, preferably across the US and EMEA.

Responsibilities

Manage data in the company’s HRIS (SuccessFactors).
Process employee lifecycle transactions, including new hires, job and compensation changes, transfers, promotions, and terminations, accurately and on time for payroll.
Lead onboarding for the US and EMEA, including processing I-9s/E-Verify, coordinating right-to-work and background checks, and leading New Hire Orientation.
Coordinate offboarding, including exit documentation, final pay inputs, benefits notifications, and system access removal.
Track and manage employee leaves, including FMLA, parental leave, short-term disability, and long-term disability.
Partner with Corporate Payroll and Benefits teams to resolve employee concerns or system issues.
Support internal employee relations investigations and help ensure appropriate responses and follow-through toward resolution.
Serve as the first point of contact for day-to-day employee inquiries across the US and EMEA, resolving Tier 1 questions and escalating complex matters as appropriate.
Manage HR case tracking and response times, and maintain employee-facing FAQs, knowledge articles, and process guides.
Support HR compliance, including required federal, state, and local postings and notices, EEO-1 and affirmative action data, and regular HRIS data audits.
Maintain personnel files and employee data in compliance with local data privacy and retention rules.
Document HR processes and identify opportunities to simplify, standardize, and automate Tier 1 support.
Work on projects and other tasks as needed.