HR Specialist

Giving Home Health Care•Albuquerque, NM
•$26 - $29

About The Position

The HR Specialist coordinates and executes the administration of human resources programs, processes, and compliance functions under the direction of the Regional Human Resources Business Partner. The role provides HR support to employees, contractors, and leaders throughout the employment lifecycle, with a particular focus on onboarding, compliance, accurate records, and responsive customer service. The HR Specialist independently manages priorities and projects, identifies process gaps, and drives assigned work to completion. The position requires strong HR and compliance knowledge, sound judgment, confidentiality, attention to detail, and a solutions-focused approach. The HR Specialist is expected to embody and promote the Giving HEART culture while supporting the local office and broader organization.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent HR experience may be considered.
  • Minimum of 2–3 years of progressive Human Resources experience, preferably in an HR Specialist, HR Generalist, compliance, or HR operations role.
  • Experience supporting HR compliance, employee onboarding, personnel records, credential tracking, or regulatory requirements.
  • Ability to independently manage multiple priorities, projects, and deadlines.
  • Strong attention to detail and ability to identify discrepancies and proactively resolve issues.
  • Strong project management and organizational skills.
  • Excellent written and verbal communication skills.
  • Demonstrated customer service and relationship-building skills.
  • Strong critical thinking, research, and problem-solving abilities.
  • Sound judgment and ability to maintain confidentiality when handling sensitive HR matters.
  • Proficiency with Microsoft Office applications and experience with HRIS and learning management systems.
  • Highly organized, proactive, self-driven, accountable, and committed to following tasks through completion.
  • Comfort working in a fast-paced, evolving HR environment and managing competing deadlines.
  • Compliance-focused with a strong auditing mindset; able to identify problems before they escalate.
  • Collaborative, adaptable, solutions-oriented, and committed to professional internal customer service and the Giving HEART culture.

Nice To Haves

  • Experience with UKG and HealthStream.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.

Responsibilities

  • Serve as a primary HR contact for employees throughout onboarding and provide timely, professional support.
  • Coordinate end-to-end onboarding for employees and contractors, ensuring an organized and compliant experience.
  • Track and maintain complete, accurate onboarding documentation and HR records for employees and contractors.
  • Monitor licensure, certifications, credentials, caregiver health documentation, authorizations, screenings, and other required compliance materials.
  • Conduct routine and scheduled HR compliance audits, identify deficiencies, and follow up to resolve them.
  • Monitor required Learning Module and HealthStream training completion and follow up or escalate overdue requirements.
  • Collaborate with Compliance, Learning and Development, and operational leaders on record audits and annual training completion.
  • Maintain employee and contractor information in HR systems and support data integrity across HR platforms.
  • Provide guidance to employees and managers on HR policies, procedures, onboarding requirements, and standard HR processes.
  • Manage assigned HR projects from planning through completion, tracking deadlines, communicating updates, identifying risks, and escalating barriers as appropriate.
  • Develop and maintain HR tracking tools, audit reports, process documentation, standard operating procedures, workflows, and best practices.
  • Identify process gaps and recurring concerns, and recommend practical, sustainable improvements.
  • Respond to employee, contractor, and leadership inquiries professionally, urgently, confidentially, and with strong customer service.
  • Research and resolve HR concerns using sound judgment and problem-solving skills.
  • Partner with Operations, Compliance, Payroll, IT, Learning and Development, and other departments to resolve employee and contractor issues.
  • Support the onsite HR team with employee relations documentation, HR initiatives, special projects, and operational HR needs.
  • Independently prioritize a high-volume workload and meet deadlines and compliance expectations.
  • Maintain confidentiality and appropriately handle sensitive employee and organizational information.
  • Maintain current knowledge of applicable federal and state employment laws, regulations, and HR best practices.
  • Demonstrate Giving HEART values and contribute to a positive, collaborative, and professional workplace culture.
  • Perform other comparable and related duties as assigned.
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