HR Specialist

Giving Home Health Care • Albuquerque, NM

6d

About The Position

The HR Specialist works under the direction of the Regional Human Resources Business Partner and coordinates and executes the administration of human resources programs, processes, and compliance functions. The role provides HR support to employees, contractors, and leaders throughout the employment lifecycle, with a particular focus on creating a positive onboarding experience and maintaining accurate, timely, and compliant HR records.

The position calls for an organized, detail-oriented, self-driven HR professional who can manage priorities independently, identify process gaps, and follow work through to completion. The HR Specialist provides professional, confidential, customer-focused support to the local office and broader organization and is expected to embody and promote the Giving HEART culture.

Success in the role requires ownership, strong follow-through, attention to detail, and timely HR and compliance support. The Specialist is expected to identify concerns, communicate risks, recommend solutions, and independently drive assigned responsibilities and projects to completion while supporting a positive employee and contractor experience.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent HR experience may be considered.
• Minimum of 2–3 years of progressive Human Resources experience, preferably in an HR Specialist, HR Generalist, compliance, or HR operations role.
• Experience supporting HR compliance, employee onboarding, personnel records, credential tracking, or regulatory requirements.
• Ability to manage multiple priorities, projects, and deadlines independently.
• Strong attention to detail and ability to identify discrepancies and proactively resolve issues.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Demonstrated customer service and relationship-building skills.
• Strong critical thinking, research, and problem-solving abilities.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive HR matters.
• Proficiency with Microsoft Office applications and experience with HRIS and learning management systems.
• Highly organized, detail-oriented, proactive, self-driven, accountable, and committed to following tasks through completion.
• Comfort working in a fast-paced, evolving HR environment and managing competing deadlines.
• Compliance-focused, solutions-oriented, adaptable, collaborative, and able to build positive relationships across departments.
• Professional, approachable, and committed to the Giving HEART culture.

Nice To Haves

• Experience with UKG.
• Experience with HealthStream.

Responsibilities

• Serve as a primary HR contact for employees during onboarding and provide timely, professional, solutions-focused support.
• Coordinate end-to-end onboarding for employees and contractors, and track onboarding documentation for completeness, accuracy, and compliance.
• Monitor required licensure, certifications, credentials, and other documentation for compliance with regulations and company requirements.
• Coordinate and track caregiver health requirements, including health documentation, authorizations, and screenings.
• Conduct scheduled HR compliance audits, identify deficiencies, and follow up to ensure timely resolution.
• Monitor required Learning Module and HealthStream training completion and follow up or escalate when requirements are unmet.
• Collaborate with Compliance, Learning and Development, and operational leaders to audit records and support completion of annual training.
• Maintain employee and contractor information in HR systems and ensure data integrity across applicable platforms.
• Guide employees and managers on HR policies, procedures, onboarding requirements, and standard HR processes.
• Manage assigned HR projects from planning through completion, including deadlines, updates, risks, and escalation of barriers.
• Develop and maintain HR tracking tools, audit reports, and process documentation.
• Identify process gaps and recurring concerns, and recommend practical, sustainable improvements.
• Respond to employee, contractor, and leadership inquiries with professionalism, urgency, confidentiality, and strong customer service.
• Research and resolve HR-related concerns using sound judgment and problem-solving skills.
• Partner with Operations, Compliance, Payroll, IT, Learning and Development, and other departments to resolve employee and contractor issues.
• Support the onsite HR team with employee relations documentation, HR initiatives, special projects, and other operational HR needs.
• Help maintain HR standard operating procedures, workflows, and best practices.
• Prioritize and independently manage a high-volume workload while meeting deadlines and compliance expectations.
• Maintain confidentiality and appropriately handle sensitive employee and organizational information.
• Maintain current knowledge of applicable federal and state employment laws, regulations, and HR best practices.
• Demonstrate Giving HEART values and contribute to a positive, collaborative, professional workplace culture.
• Perform other comparable and related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level