HR Specialist

Banyan Treatment Centers•Pompano Beach, FL

8d•Onsite

About The Position

Banyan Treatment Centers is seeking an HR Specialist to support employees and leaders across its facilities. This high-volume, on-site role handles day-to-day HR operations, including leave case administration, employee relations support, HRIS transactions, onboarding, and audit-ready documentation. The position works closely with the Sr HR Manager, who supports complex leave cases, reviews sensitive matters, and provides coaching. The role offers an opportunity to develop skills in employee relations and leave management, with a potential path to HR Generalist and beyond. The position is based in Pompano Beach, Florida, and is on-site five days per week, Monday through Friday, from 8:30 AM to 5:00 PM. The HR Specialist supports a portfolio of facilities and partners with Payroll, Benefits, managers, Office Coordinators, and Executive Directors to maintain accurate employee records, support compliance, and provide a consistent employee experience. Banyan Treatment Centers is a national provider of intensive substance use and mental health treatment, with physical locations across eight states and a virtual care platform. The company is building scalable people infrastructure and a consistent employee experience across its locations.

Requirements

1–3 years of experience in an HR support, coordinator, or specialist role.
Some exposure to leave administration, such as FMLA, or employee relations, or a strong aptitude to learn both quickly.
High-school diploma or equivalent, or higher.
Strong written and verbal communication skills, including the ability to write clear professional emails and documentation and speak with employees and managers with tact and confidence.
Critical-thinking skills, including asking appropriate questions, noticing inconsistencies, and recognizing when a matter should be escalated to a manager.
Strong organization skills and the ability to manage multiple open cases and deadlines using trackers and systems.
Ability to handle confidential information with discretion.
Ability to remain steady and accurate in a high-volume, fast-paced environment.

Nice To Haves

Experience with ADP.
Experience in healthcare, behavioral health, or another highly regulated industry.
Experience with multi-state employers.
HR coursework or certification, such as aPHR or SHRM-CP, or working toward a certification.
Bachelor's degree in HR management, Business, Psychology, or a related field.

Responsibilities

Administer FMLA, state leave, short-term disability, and general leave-of-absence cases from initial request through return to work.
Confirm leave eligibility; send required notices and paperwork; and track certifications, deadlines, and return dates.
Follow state-specific leave requirements, including applicable family leave and paid sick leave requirements, using established procedures and guidance.
Support the ADA accommodation process by gathering documentation and scheduling interactive meetings; the Sr HR Manager leads decisions.
Coordinate with Payroll, Benefits, and managers to maintain accurate pay, coverage, and staffing during employee leave.
Maintain an accurate, audit-ready leave tracker and promptly flag complex or unusual cases.
Serve as a first point of contact for employee concerns and questions; listen, document facts, and route matters appropriately.
Assist with investigations by scheduling interviews, taking notes, and organizing documentation.
Draft objective summaries, corrective action documents, and follow-up communications for review.
Track open employee relations matters to ensure follow-ups and deadlines are met.
Conduct monthly site leadership meetings for updates, relationship building, and discussion of site-specific issues.
Process promotions, transfers, terminations, and other HRIS transactions, including internal offer letters and job documentation.
Respond promptly and accurately to HR tickets and employee questions.
Support a consistent onboarding experience across locations.
Partner with Payroll to ensure employee changes are accurately reflected across systems; payroll processing is owned by Payroll.
Help maintain accurate employee data during the transition to ADP.
Enter and maintain new-hire information in state-required portals in accordance with state and facility licensing requirements, including additions and removals.
Track compliance items with Office Coordinators and Executive Directors, including CEUs, licenses, and 30-, 60-, 90-day, and annual reviews.
Maintain accurate, audit-ready employee files and help prepare for state and accreditation audits.
Answer employee benefits and eligibility questions and route enrollment issues to the Benefits team.
Notify facility supervisors about criminal or motor vehicle record flags received through the First Choice vendor, and process and track them accordingly.