HR Specialist, Time and Attendance

Community Care Cooperative•Boston, MA

4d•$62,903 - $73,911•Hybrid

About The Position

Community Care Cooperative (C3) is a 501(c)(3) nonprofit multi-service organization governed by Federally Qualified Health Centers (FQHCs). Its mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people they serve. C3 operates as an FQHC-led accountable care organization and as a Management Services Organization for FQHCs. The HR Time and Attendance Specialist supports accurate and timely collection, validation, and processing of employee work hours for payroll across the organization’s three divisions. The role partners with Finance to provide technical and customer service support to managers and their direct reports, manages Personnel Action Forms (PAFs), and trains new managers to use the ADP Time and Attendance portal. The specialist manages employee record changes related to title changes, new hires, promotions, separations, and other personnel actions. This position reports to the Director of Human Resources and works collaboratively with the HR team. The position is based in Boston with a hybrid work arrangement. In compliance with infection-control practices per Mass.gov recommendations, employees are required to be vaccinated consistent with applicable law.

Requirements

Bachelor’s degree relevant to the role.
At least 3–5 years of HR experience.
Working knowledge of time and attendance systems; ADP preferred.
Understanding of the Fair Labor Standards Act (FLSA), including overtime and leave tracking.
Strong attention to detail and data accuracy.
Excellent communication and customer service skills.
Proficiency in Microsoft Excel and other Office applications.
Ability to manage multiple deadlines and respond to urgent requests in a high-volume environment.
Ability to work independently and collaboratively in a team setting.
Ability to handle confidential information with discretion and professionalism.
Vaccination consistent with applicable law, in accordance with infection-control practices.

Nice To Haves

Direct experience working in healthcare is ideal.
Experience with ADP HRIS Time and Attendance and Payroll modules in a dual-eligible special needs plan.
Familiarity with Federally Qualified Health Centers.
Familiarity with the MassHealth ACO Program.
Project-management skills.
HR Generalist experience.
Onboarding experience.
Experience with anti-racism activities and/or lived experience with racism is highly preferred.

Responsibilities

Serve as the first point of contact for time and attendance inquiries from employees and managers.
Work with the Leave and Absence HR Specialist when employees begin or return from leaves of absence.
Co-manage the Payroll Mailbox with Finance and ensure time and attendance inquiries receive timely responses.
Review, validate, and audit time-entry data submitted through the ADP Time and Attendance portal before payroll processing.
Monitor daily exception reports and follow up on missing or incorrect entries.
Assist with corrections, overrides, and adjustments to employee time records.
Coordinate with Finance to align time records with payroll cycles and deadlines.
Train and provide ongoing support to timekeepers and department staff on time and attendance processes and system usage.
Document recurring issues and recommend process improvements to reduce errors.
Maintain confidentiality of employee information and uphold data privacy and integrity policies.
Run monthly FTE audits.
Send the Payroll History Report to Finance for review of ADP payroll records against invoices.
Track employee PTO usage through the PTO Report.
Run headcount and compare the staff list against the OIG exclusions database.
Update the master compensation report monthly.
Manage Personnel Action Forms and employee record changes related to title changes, new hires, promotions, and separations.
Perform other duties as assigned.