Attendance, Communication, and Engagement Specialist

Commonwealth Charter Academy•Malvern, PA

14h•Onsite

About The Position

Working from a CCA Family Service Center, the Attendance, Communication, and Engagement Specialist is responsible for implementing and operationalizing CCA’s compulsory school attendance and engagement processes. The role supports regular school attendance, course engagement, and lesson completion for learners, coordinating with teachers, administrators, and other school staff. The individual is expected to demonstrate CCA’s values, follow its standards, and behave professionally and in an engaged manner. This is a full-time, exempt, 12-month position. The employee must be able to commute to a Family Service Center, reside in Pennsylvania, and travel as required, including overnight stays. The work takes place in a professional office environment and is largely sedentary, with occasional lifting, squatting, sitting, bending, or standing as necessary.

Requirements

Bachelor’s degree or two years of relevant work experience.
Familiarity with Pennsylvania compulsory school attendance requirements and programs.
Excellent organizational, written, and oral communication skills.
Customer-focused approach.
High degree of flexibility.
Demonstrated ability to work well in a fast-paced environment.
Track record as a team player.
Ability to travel, including overnight stays, as required.
Ability to commute to a Family Service Center regardless of commute complexity.
Must reside within the Commonwealth of Pennsylvania.

Nice To Haves

Five years of relevant work experience.

Responsibilities

Participate in planning, developing, implementing, and maintaining school attendance and engagement requirements in accordance with Pennsylvania’s Public School Code and school policies, guidelines, and procedures.
Maintain knowledge of state compulsory school attendance requirements and communicate school attendance and engagement requirements to enrolled families.
Evaluate weekly attendance data and monitor learners with excessive absences or overdue lessons, responding according to applicable resolution and action protocols.
Contact learners who are noncompliant or at risk of noncompliance with compulsory school attendance and engagement requirements.
Send, track, and record written correspondence to learners regarding violations of compulsory school attendance and engagement requirements.
Schedule and participate in attendance and engagement conferences and meetings with learners, families, and appropriate school and community stakeholders and supports.
Identify barriers to attendance and engagement and seek support from school staff and community-based resources to address them.
Develop attendance and engagement improvement plans in consultation with teachers and administrators, and communicate the plans to learners and caretakers.
Communicate attendance and engagement improvement plans to teachers, administrators, and school staff.
Track learner compliance with improvement plans and respond according to applicable protocols.
Conduct home and community visits to learners who are noncompliant or at risk of noncompliance with attendance and engagement requirements.
Coordinate with and make appropriate referrals to school-based or community-based attendance improvement programs or the county children and youth agency.
File citations, communicate with magisterial district courts, and prepare for and attend truancy hearings.
Document, organize, and maintain records of written and oral communications and other attendance and engagement process documents, including entering information in school data systems.
Perform other duties as assigned.