HR Shared Services Lead
ARCO Companies
•Onsite
About The Position
ARCO is seeking an HR Shared Services Lead to join their team in the Brentwood, MO office. This role will support the Shared Services team in administering leave-of-absence programs and other HR compliance activities for a large organization across multiple U.S. cities, Canada, and future international markets.
Requirements
- 3-5 years of HR Operations, Shared Services, or HR Generalist experience required.
- Bachelor’s degree in Human Resources, Business Administration, a related field, or equivalent working experience.
- Ability to prioritize, multi-task and remain flexible.
- Excellent organizational, problem solving, and analytical skills.
- Effective project management and process improvement experience.
- Ability to maintain strict confidentiality and associate privacy.
- Ability to build strong relationships with stakeholders across our business.
- Proficiency with Microsoft Office and HR technology platforms.
Nice To Haves
- People management experience preferred.
- UKG experience preferred.
Responsibilities
- Lead the shared services coordinator team, providing ongoing coaching, training, performance feedback, and professional development.
- Manage day-to-day HR shared services operations, ensuring efficient and accurate support for employees, managers, and internal stakeholders.
- Oversee employee onboarding processes, including new hire paperwork, system setup, data entry, and I-9 compliance.
- Administer HR systems and employee records, ensuring data accuracy, confidentiality, and compliance with company policies and applicable regulations.
- Manage and troubleshoot issues related to employee records, PTO administration, benefits processes, and HR system functionality.
- Conduct regular audits of employee data, personnel files, payroll information, and HR transactions to maintain data integrity and compliance within the HR function.
- Coordinate employee inquiries, vendor communication, and billing processes.
- Support employee lifecycle activities, including hires, transfers, promotions, organizational changes, and terminations.
- Collaborate with Payroll, Benefits, Talent Acquisition, Technology, and other departments to resolve employee and system-related issues.
- Partner with HR leadership and cross-functional teams to implement process improvements and support strategic HR initiatives.
- Lead special projects related to HR operations, process optimization, system enhancements, and organizational growth initiatives.
- Perform other related duties as assigned.
Benefits
- Industry-leading performance-based bonus program
- ESOP
- Traditional and Roth 401k
- Tuition reimbursement for associates
- Scholarship for associates’ children up to $28,000 per child
- 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
- 1-week paid volunteer leave each year
- 100% charitable match
- Medical, dental, and vision insurance coverage
- 100% paid 12-week maternity leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
