HR Manager - Shared Services

Allegis Group•Hanover, MD

1d•$99,200 - $148,800•Onsite

About The Position

The HR Manager II is a member of the Allegis Group HR Shared Services department responsible for the overall management and oversight of one or more HR operational teams, which may include HR Records, I-9 Compliance, Employment Screening, and Unemployment. This role ensures operational excellence, regulatory compliance, and strategic alignment of HR services with the needs of Allegis Group Operating Companies. The HR Manager II brings a comprehensive understanding of the concepts and principles of various HR operational functions and applies that knowledge to drive process improvement, vendor management, and cross-functional collaboration. This position involves direct supervision of Team Lead(s) and/or senior individual contributors and indirect oversight of a team of individual contributors.

Requirements

Bachelor's degree in Business Administration, Human Resources, or a related field preferred
5+ years of business/operations and/or HR operations or generalist experience
Prior management experience required
Experience in building and providing consistent and compliant HR-related programs
Knowledge of HR Records, I-9 compliance, employment screening, and/or other HR compliance or operational functions preferred
Demonstrated team and employee management skills
Demonstrated time management and project organization skills
Resourceful and adaptable; solution-oriented with strong problem-solving abilities
Demonstrated analytical and interpersonal skills
Ability to protect and maintain confidentiality of Human Resource and Company data
Proficient in all Microsoft Office applications
Ability to effectively communicate with all levels of the organization; strong written and verbal communication skills
Ability to influence others and move toward a common goal
Strong collaboration and presentation skills
Superior at building relationships and teamwork across teams, departments, and Operating Companies
Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of customer trust and confidence
Ability to handle multiple tasks concurrently in a fast-paced environment
Well organized, detail-oriented, and able to manage competing priorities
Self-motivated, reliable, and accountable

Nice To Haves

Knowledge of HR Records, I-9 compliance, employment screening, and/or other HR compliance or operational functions preferred

Responsibilities

Manage the day-to-day operations of one or more HR functional teams, monitoring volume, workflow, data accuracy, and overall quality of work
Provide direct supervision of HR Team Lead(s) and/or senior individual contributors; provide indirect supervision of a team of individual contributors, including performance management, development, and coaching
Monitor HR operational policies and procedures to ensure compliance with applicable laws, regulations, and standards; stay current on legislative and regulatory changes and their impact on organizational practices
Conduct regular reviews and audits of operational processes to identify and mitigate compliance risks
Provide guidance to Operating Company partners on legislative or compliance updates affecting their business
Maintain accurate reporting and tracking of data relevant to functional areas for inquiries or audits from regulatory agencies
Identify and drive best practices, standardization, reporting, and process improvements to deliver operational excellence to Operating Company customers and partners
Promote awareness of compliance and/or process or policy updates impacting functional areas; offer and conduct training to field partners as needed
Serve as primary point of contact for internal and external audits related to regulatory requirements or investigations within the functional area
Serve as escalation point of contact for the team and customers for any issues the Team Lead is unable to resolve
Manage third-party vendor relationships, including monitoring billing and performance, maintaining partnerships, and holding vendors accountable to pre-determined service level agreements and key performance indicators
Build and maintain strong working relationships with Operating Company customers and partners; align HR processes and services to the strategic needs of the Operating Companies
Consult with Operating Companies to provide solutions and improved processes as needed
Assign priority work projects, review work in progress, and align resources to ensure adequate staffing levels
Promote a fun, inclusive, and supportive team culture where new ideas are welcomed
Perform additional duties as assigned
Coordinates with Sr. HR Manager and Director to ensure any costs are in line with budget allocations
Monitors vendor billing and performance to maintain cost efficiency within established budgets
Direct supervisory responsibility for one or more Team Leads and/or elevated roles; indirect supervision of a team of individual contributors
Establish operational and team objectives and goals
Provide performance management and development of Team Leads and individual contributors, including conducting performance reviews and personal development plan coaching
Conduct interviews and make hiring decisions for team positions
Assess team and resource needs through monitoring workload, volume, data analysis, and overall quality
Make decisions related to the operations of the team(s) and resource allocations

Benefits

Medical, dental & vision
Hospital plans
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Tuition Assistance
Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)