HR Services Preboarding Specialist

Avis Budget Group • Tulsa, OK

8d • Onsite

About The Position

The Bilingual Preboarding Specialist helps create a smooth, welcoming onboarding experience for new hires. As an early point of contact in a new employee’s journey, the specialist answers questions, assists with access to key systems, and helps ensure new hires are prepared before their first day. The role combines independent work with collaboration across an HR team, supporting a positive first impression, compliance, and HR service quality.

The position is based in an office in Tulsa, Oklahoma. Spanish or another additional language is preferred. The job description notes that responsibilities may change as business needs require.

Requirements

• High school diploma.
• At least 1 year of customer service experience, preferably in an HR or support setting.
• Excellent oral and written communication skills.
• Strong problem-solving and customer service skills.
• Strong organizational skills to track, document, and manage multiple cases.
• High attention to detail and commitment to accuracy.
• Ability to work independently while contributing to team success.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Nice To Haves

• Spanish or another additional language.
• Additional education.
• Workday experience.

Responsibilities

• Facilitate pre-hire welcome calls to explain onboarding steps and expectations.
• Process I-9 documentation in Workday in compliance with applicable requirements.
• Help new hires access Workday, Workjam, and UKG, including login support and troubleshooting.
• Review and explain training requirements, including a suggested completion timeline.
• Respond to new-hire inquiries through a case management system, documenting and escalating issues as appropriate.
• Research and resolve onboarding-related issues in a timely and professional manner.
• Manage multiple onboarding tasks and prioritize them according to urgency.
• Work independently on routine responsibilities while supporting broader HR team goals.
• Contribute to improvements in HR services, processes, and procedures.
• Maintain compliance across assigned HR shared-service processes.
• Use HR systems and resources, including the Employee Portal, Self Service tools, Knowledge Base, and Case Management platform.
• Meet service-level agreements for task completion and support response times.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Optional voluntary benefits, including group legal, identity theft, accident insurance, a flexible spending account, and additional life insurance coverage.
• 401(k) retirement plan with company-matched contributions.
• Full training to learn the business and enhance professional skills.
• Employee discounts, including discounted prices on Avis/Budget car purchases.
• Employee Assistance Program services, including counseling, financial and legal consultation, and referrals for care services.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED