HR Services Generalist

MANN+HUMMEL•Gastonia, NC

3d•Onsite

About The Position

The HR Services Generalist provides administrative and operational support to the Human Resources function, helping ensure accurate, compliant, and smooth delivery of HR services. The role supports HR systems and processes, employee lifecycle activities, employee records, and data integrity in collaboration with the HR Shared Services Center. It also provides service and guidance to employees and managers, including employees on the manufacturing floor. The position calls for an organized, detail-oriented, customer-focused, and proactive approach to problem-solving.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or the stated equivalent combination of education and relevant experience.
Human Resources internship or entry-level experience in Administration.
Proficiency in Microsoft Office, including Excel, Word, and Outlook, or an equivalent combination of education and relevant experience.
Strong customer-service orientation and excellent interpersonal and communication skills.
Strong organizational and time-management skills, with the ability to work independently and manage priorities with minimal supervision.
Comfort working in a fast-paced production or manufacturing setting and engaging with diverse employee groups.
Fluency in English and Spanish.
Authorization to work in the United States.
Ability to lift up to 50 pounds.

Nice To Haves

Previous HR experience in a manufacturing environment.
Experience with HR systems such as Workforce Time and Attendance, SuccessFactors, and ADP GlobalView.

Responsibilities

Provide day-to-day HR support to employees and supervisors on the manufacturing floor.
Drive hourly recruitment activities, including posting jobs, screening candidates, scheduling interviews, and onboarding.
Coordinate and support new-hire onboarding and orientation for plant employees.
Partner with the HR Shared Services Center to deliver end-to-end HR services across the employee lifecycle.
Maintain accurate employee records and timekeeping data, and ensure documentation complies with company and legal standards.
Help enroll and train employees on HR systems, including platforms such as ADP, SuccessFactors, and Workforce.
Respond promptly and professionally to employee questions about policies, benefits, and procedures, escalating them to additional resources when appropriate.
Assist with employee engagement activities and company events.
Support safety initiatives and compliance.
Participate in HR projects and contribute to process-improvement efforts.
Handle unemployment claims and medical support orders as needed, ensuring accurate and timely processing in accordance with legal guidelines.
Support staffing agencies by facilitating communication between agency representatives and hiring managers to align on staffing needs and processes.
Perform additional duties as assigned.