HR Generalist

YWCA • Cleveland, OH

12d

About The Position

YWCA Greater Cleveland seeks an experienced, hands-on HR Generalist to support daily human resources operations and a positive, accountable workplace culture. The role manages a broad range of employee needs, partners with supervisors, and works independently in support of the YWCA’s mission. Candidates with experience serving as an HR team of one or working in a small HR department are especially valued.

The HR Generalist supports employees across a mission-driven organization serving people who may have experienced trauma. Professionalism, discretion, cultural awareness, and compassion are essential. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.

Requirements

• Bachelor’s degree in HR or a related field, or equivalent education and experience.
• At least three years of broad HR generalist experience, including employee relations and HR operations.
• Ability to manage competing priorities independently, exercise sound judgment, and maintain confidentiality.
• Strong communication, organization, and problem-solving skills.
• Comfort navigating HRIS and ATS platforms and other workplace technology, with eagerness to learn and adopt new systems.

Nice To Haves

• Experience as an HR team of one or in a small HR department, independently managing multiple HR functions.
• Hands-on experience with iSolved HRIS.
• SHRM-CP or PHR certification.
• Experience in nonprofit, human services, or another mission-driven setting.

Responsibilities

• Manage recruitment, onboarding, employee changes, personnel records, and offboarding.
• Provide day-to-day guidance to employees and supervisors on HR policies, employee relations, performance, and attendance.
• Coordinate benefits, leave administration, employee accommodations, and related communications.
• Support HR compliance, documentation, investigations, training, and employee engagement initiatives.
• Maintain accurate employee data and reports in iSolved HRIS, and use digital tools to improve HR processes and service.
• Partner with leadership to identify practical improvements and maintain a respectful, inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level