HR Service Associate

Milliman•Brookfield, WI

2d•Remote

About The Position

Milliman Global Corporate Services is seeking an HR Service Associate to support onboarding, employee changes, and offboarding for multiple business groups. The role serves as an operational resource for HR processes, employee inquiries, and policy and procedure questions. This is a remote, full-time, non-exempt position. The overall hourly pay range is $21.55–$38.38, with location-specific ranges. The posting is expected to close on November 27, 2026.

Requirements

At least one year of experience working in a similar capacity.
Working knowledge of an HR system.
Experience in any area of HR and/or knowledge of various HR concepts.
Advanced proficiency with Microsoft 365, particularly Outlook, OneNote, SharePoint, and PowerPoint.
Previous experience working in a professional environment.
Experience collecting information from multiple sources, organizing and processing it, and maintaining a high level of accuracy and accountability.
Experience communicating verbally and in writing with varied stakeholder levels and types.

Nice To Haves

Interest in pursuing a career in human resources.
Exceptional organization and attention to detail, with a focus on quality and accuracy.
Strong grammar, punctuation, and formatting skills.
Resourcefulness and creativity, including the ability to find information independently, develop procedures and solutions, and improve existing processes.
Ability to prioritize work and adapt to changes, including flexibility in schedule and availability for time-sensitive tasks.
Clear, concise, audience-aware communication delivered in a helpful manner.
Courtesy, respectfulness, and dependability.
Ability to balance independent work and collaboration appropriately.

Responsibilities

Assist recruiters and hiring managers with posting new job opportunities, ensuring postings are compliant and thorough.
Coordinate background checks and I-9 verifications.
Welcome new hires and guide them through onboarding, including HR system data processing and HR orientation presentations.
Coordinate with IT and the hiring team to prepare for new employees’ first day.
Monitor a shared mailbox and respond to inquiries and requests.
Serve as a resource for HR policies and procedures.
Process employee changes, such as promotions and pay changes, in the HR system and send related communications.
Process employee termination tasks, including IT coordination, required communications, and HR system updates.
Audit PTO balances and assist with timesheet entries for employees on leave of absence.
Run reports from the HR system as needed.
Contribute to drafting and updating standard operating procedure guides.
Perform other assigned tasks and project work.

Benefits

Medical, dental, and vision coverage for employees, dependents, and domestic partners.
Employee Assistance Program for confidential support with personal and work-related challenges.
401(k) plan with company matching and profit-sharing contributions.
Discretionary bonus program.
Flexible Spending Accounts for dependent care, transportation, and eligible medical expenses.
Paid time off accruing from the first day of work; full-time employees accrue 15 days per year.
At least 10 paid holidays per year.
Adoption and fertility assistance.
11 weeks of paid parental leave for eligible employees.
Life insurance and AD&D with premiums fully covered by Milliman.
Fully paid short-term and long-term disability coverage.
Overtime eligibility after 40 hours of work per week.