HR Service Associate

Milliman•Brookfield, WI

3d•$22 - $38•Remote

About The Position

Milliman Global Corporate Services (GCS) is seeking an HR Service Associate to support onboarding, employee changes, and offboarding for multiple business groups. The role provides operational HR support, helps employees and stakeholders with inquiries, and contributes to HR procedures and project work. This is a remote, full-time, non-exempt role. The position is eligible for overtime after 40 hours of work per week. The posting is expected to close on November 27, 2026.

Requirements

At least 1 year of experience working in a similar capacity.
Working knowledge of an HR system.
Experience in any area of HR and/or knowledge of various HR concepts.
Advanced proficiency with Microsoft 365, particularly Outlook, OneNote, SharePoint, and PowerPoint.
Previous experience working in a professional environment.
Experience collecting information from multiple sources, organizing and processing it, and maintaining a high level of accuracy and accountability.
Experience communicating verbally and in writing with stakeholders at varying levels and with different backgrounds.

Nice To Haves

Exceptional organization and a natural ability to bring order and logic to work.
Meticulous attention to detail, with a focus on quality and accuracy.
Strong grammar, punctuation, and formatting skills.
Resourcefulness and creativity, including the ability to find information independently, develop procedures and solutions, and improve existing processes.
Ability to prioritize work, adapt to change, and be flexible with scheduling and availability for time-sensitive tasks.
Clear, concise, helpful communication tailored to the audience.
Courtesy, respectfulness, and dependability.
Ability to balance independent work with collaboration.
Interest in pursuing a career in human resources.

Responsibilities

Assist recruiters and hiring managers with posting new job opportunities, ensuring postings are compliant and thorough.
Coordinate background checks and I-9 verifications.
Welcome new hires and guide them through onboarding, including entering data in the HR system and facilitating HR orientation presentations.
Coordinate with IT and hiring teams to prepare for new hires’ first days.
Monitor a shared mailbox and respond to inquiries and requests.
Serve as a resource on HR policies and procedures.
Process employee changes, such as promotions and pay changes, in the HR system and send related communications.
Process employee termination tasks, including coordinating with IT, sending required communications, and updating the HR system.
Audit PTO balances and assist with timesheet entries for employees on leave of absence.
Run reports from the HR system as needed.
Contribute to drafting and updating standard operating procedure guides.
Perform other assigned tasks and project work.

Benefits

Medical, dental, and vision coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) offering confidential support for personal and work-related challenges.
401(k) plan with company matching and profit-sharing contributions.
Discretionary bonus program.
Flexible Spending Accounts for dependent care, transportation, and eligible medical expenses.
Paid time off accruing from the first day of work; full-time employees accrue 15 days per year.
At least 10 paid holidays per year.
Adoption and fertility assistance.
11 weeks of paid parental leave for eligible employees.
Life insurance and AD&D, with premiums fully covered by Milliman.
Short-term and long-term disability coverage fully paid by Milliman.