HR REPRESENTATIVE

PCA•Gladstone, VA
•$62,400 - $78,000

About The Position

Packaging Corporation of America (PCA) is seeking an HR Representative for its Riverville Paper Mill in Gladstone, Virginia. The role provides administrative and human resources generalist support to the manufacturing facility, helps ensure effective application of human resources activities, and provides administrative and clerical support to the General Manager and other managerial personnel. The HR Representative supports both salaried and hourly employees across employee administration, hiring and orientation, employee relations, leave and disability processes, workers’ compensation, unemployment claims, benefits, payroll concerns, and employee events. The position also assists management with responses to legal matters and is expected to follow company policies, share useful information with the team, and support PCA’s customer service commitment.

Requirements

  • Two years of previous related work experience.
  • Strong appreciation for retention and management of confidential information.
  • Ability to work under pressure and within time constraints, multitask, and build sound relationships with internal and external customers.
  • Excellent communication, analytical, organizational, interpersonal, and computer skills.
  • Ability to make sound decisions independently through creative problem-solving.
  • Strong listening and evaluation skills.
  • Ability to communicate effectively with management and hourly personnel.
  • Ability to demonstrate leadership behaviors.
  • Strong understanding of a broad range of human resources issues.
  • Ability to act and think independently with minimal supervision and good business judgment; manage projects, plan tasks to meet deadlines, organize documents for easy access and retrieval, and adapt quickly to shifting priorities.
  • Previous experience as a team member, or a strong understanding of the importance of open communication and information sharing among team members.

Nice To Haves

  • Bachelor’s degree in human resources is preferred.

Responsibilities

  • Handle employee administrative functions, including performance appraisals, personnel requisitions, job descriptions, hiring, affirmative action, employee relations projects, training and development, and leaves of absence.
  • Plan, coordinate, and implement orientation for newly hired salaried and hourly employees.
  • Maintain personnel, medical, family leave, and workers’ compensation files, and enter employee information into the Human Resource Management System (HRMS).
  • Serve as the facility’s FMLA coordinator and point of contact for Disability Management Associates (DMA); process paperwork and monitor FMLA and short-term disability matters.
  • Coordinate responses to and monitor workers’ compensation cases and unemployment claims.
  • Respond to employee concerns and work with employees and management to resolve issues; inform the Area Human Resources Manager of situations that may create legal issues for the company.
  • Assist hourly and salaried employees with health and welfare benefits concerns, involving Corporate Benefits staff when needed.
  • Assist hourly and salaried employees with pay concerns, involving Corporate Payroll staff when needed.
  • Plan and organize employee events, including annual outings, service award functions, holiday celebrations, meetings, and luncheons.
  • Assist with company responses to legal matters, including unemployment hearings, EEO charges, and workers’ compensation hearings.
  • Provide administrative and clerical support to management personnel.
  • Follow company policies and procedures, share information that benefits the team, and identify ways to improve customer service.
  • Support PCA’s Commitment to Service by doing what is right for customers, focusing on strategies that add value and support growth, and keeping commitments.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with employer matching contributions and pre-tax and Roth contribution options.
  • Retirement Savings Plan.
  • Educational Assistance Program.
  • 11 paid holidays.
  • Three weeks of paid vacation per calendar year, prorated during the initial year based on hire date.
  • Life, AD&D, and disability coverages; employees are automatically enrolled upon hire.
  • Employee Assistance Program (EAP).
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