Sr HR Representative

DHL (Supply Chain)•Phoenix, AZ

11d•$70,000 - $115,000

About The Position

DHL Supply Chain is seeking a Senior HR Representative to provide customer service, guidance, and advisory support to business leaders at distribution centers and regional offices. The role works in a fast-paced environment and focuses on building strong customer relationships and supporting the success of the business and its associates. Some distribution centers are freestanding, while others operate on customer sites. The position advises business managers on people-related matters, supports hourly and exempt associates, and helps develop a positive site climate and culture. It oversees investigations, HR compliance and audits, staffing and succession planning, training and development, compensation and benefits administration, performance management, and HR data maintenance. The role also supports leaders through coaching and training and administers action-planning activities associated with the annual EOS process. Schedule: Monday through Friday, generally 8 a.m. to 5 p.m., with one late night per week (12–9 p.m. or 1–10 p.m.) and occasional weekends. The role requires working at a remote location in Chandler once a week. English-Spanish bilingual ability is preferred. The national salary range is $70,000–$115,000. The range for California is $70,304–$115,000, and for Washington is $80,169–$115,000. DHL Supply Chain offers medical, dental, vision, and prescription benefits, discounted stock purchase, a general bonus plan, and a generous PTO policy.

Requirements

Bachelor’s degree or equivalent four years of work experience.
At least 3 years of HR experience with exposure to all major HR functional areas.
Proven experience leading the deployment of organizational change.
Ability to build and effectively manage interpersonal relationships at all levels of the company.
Previous experience partnering with senior management.
English-Spanish bilingual ability is preferred.

Nice To Haves

PHR/SPHR or SHRM-CP/SHRM-SCP certification.
Knowledge of HR metrics.
Knowledge of HR systems and databases.
Knowledge of labor law and HR best practices.
Experience with conflict resolution.
Experience with investigations.
Experience with data analytics.
Experience facilitating training.
Experience with onboarding.
English-Spanish bilingual ability.

Responsibilities

Provide guidance and recommendations to business managers on matters that may impact people within the organization.
Serve as an advocate and counsel to hourly and exempt associates.
Drive initiatives and activities supporting site climate and culture.
Manage and conduct internal investigations as needed.
Ensure compliance with regulations, policies, and laws related to Human Resources activities.
Administer audit activities to ensure compliance with HR policies and procedures.
Ensure management is trained in interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment.
Provide feedback and coaching to managers, actively listening and asking clarifying questions regarding associates.
Manage staffing, succession planning, and associate programs and processes.
Implement and manage training and development activities and monitor their effectiveness.
Administer compensation and benefits systems, processes, and employee communications.
Administer action-planning activities related to the annual EOS process.
Administer compliance with performance management systems.
Enter and maintain data in the HRMS system.