Sr HR Representative

DPDHL•Raymore, MO
•$70,000 - $115,000

About The Position

DHL Supply Chain is seeking Senior HR Representatives to provide customer service and strategic counsel to business leaders at distribution centers and regional offices across the country. The role supports leaders and associates in a fast-paced environment and helps develop strong customer relationships. Distribution centers may be free-standing or located on customer sites, where DHL works as part of the customer’s team. The Senior HR Representative advises business managers on people-related matters, advocates for hourly and exempt associates, and supports site climate and culture. The role also manages HR compliance, investigations, staffing and succession planning, training and development, compensation and benefits administration, performance management, employee communications, and HR system data. DHL Supply Chain is an equal opportunity employer.

Requirements

  • Bachelor’s degree or equivalent four years of work experience.
  • At least 3 years of HR experience, with exposure to all major HR functional areas.
  • Proven experience leading the deployment of organizational change.
  • Ability to build and effectively manage interpersonal relationships at all levels of the company.
  • Previous experience partnering with senior management.

Nice To Haves

  • PHR/SPHR or SHRM-CP/SHRM-SCP certification.
  • Knowledge of HR metrics.
  • Knowledge of HR systems and databases.
  • Knowledge of labor law and HR best practices.
  • Experience with conflict resolution.
  • Experience with investigations.
  • Experience with data analytics.
  • Experience facilitating trainings.
  • Experience with onboarding.

Responsibilities

  • Provide guidance and recommendations to business managers on matters that may impact people within the organization.
  • Serve as an advocate and counsel to hourly and exempt associates.
  • Drive initiatives and activities in support of site climate and culture.
  • Manage and conduct internal investigations as needed.
  • Ensure compliance with regulations, policies, and laws related to Human Resources activities.
  • Administer audit activities to ensure compliance with HR policies and procedures.
  • Ensure management is trained in interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment.
  • Provide feedback and coaching to managers; actively listen and ask clarifying questions regarding associates.
  • Manage staffing, succession planning, and associate programs and processes.
  • Implement and manage training and development activities and monitor their effectiveness.
  • Administer compensation and benefits systems, processes, and employee communications.
  • Administer action-planning activities related to the annual EOS process.
  • Administer compliance with performance management systems.
  • Enter and maintain data in the HRMS system.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Prescription benefits
  • Discounted stock purchase
  • General bonus plan
  • Generous PTO policy
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