HR Reporting & Analytics Analyst

Metasysinc • Atlanta, GA

1d

About The Position

The HR Reporting & Analytics Analyst owns recurring reporting and operational support requests, allowing the permanent team to focus on year-end talent, performance, succession, promotion, and compensation priorities. Work is concentrated around month-end, particularly the first week of each month, and supports HR Business Partners, HR Administrators, Finance, and Marketing RFP teams. Operational reliability is more important than deep HR subject-matter expertise.

The analyst refreshes existing Power BI dashboards, validates data against Workday and Alteryx-produced Excel sources, troubleshoots routine issues, and escalates complex problems. The role also maintains and publishes SharePoint reports and resolves assigned ServiceNow requests, submitting access and entitlement requests through JIRA rather than administering security directly. The analyst communicates clearly with requesters and identifies opportunities to automate recurring manual work.

By the end of the assignment, monthly dashboards and reports should be delivered on time with near independence, and at least 50% of monthly ServiceNow requests should be resolved independently.

Requirements

• 3 to 5 years of experience in reporting, business intelligence, or data operations.
• Working knowledge of Power BI, including dataset refreshes, report validation, and DAX troubleshooting.
• Experience resolving service requests in ServiceNow and raising requests in JIRA.
• Familiarity with Workday as a reporting data source.
• Strong Excel skills for data validation and reconciliation.
• Consistent, deadline-driven execution during month-end peaks.
• Discretion when handling confidential employee and compensation data.

Nice To Haves

• Familiarity with Alteryx workflows.
• Experience with HR or people data, such as headcount, compensation, or performance.
• Experience maintaining SharePoint lists and reports.
• A track record of identifying and recommending automation for manual reporting work.

Responsibilities

• Run monthly refreshes of existing Power BI dashboards used by HR Business Partners, HR Administrators, and Finance.
• Validate refreshed data against Workday and Alteryx-produced Excel sources before release.
• Troubleshoot routine dashboard refresh failures, data model issues, and DAX measures; escalate complex issues.
• Maintain and update SharePoint lists and reports used by Finance and Marketing RFP teams.
• Publish SharePoint reports on the monthly schedule and confirm their accuracy.
• Review and resolve assigned ServiceNow requests concerning report scheduling, basic data requests, and report data questions (approximately 2 to 3 requests per day).
• Submit access and entitlement requests through JIRA; the role does not have direct security administration rights.
• Communicate request status and resolutions clearly to requesters.
• Identify recurring manual steps and, where possible, recommend automation opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed