Senior Specialist, HR Reporting & Analytics

West Pharmaceutical Services • Uwchlan Township, PA

2d • Hybrid

About The Position

The Senior Specialist, HR Reporting & Analytics partners with HR and business leaders to transform workforce data into actionable insights that support business and talent decisions. The role requires knowledge of HR data and data structures, analytics, data storytelling and visualization, and HR data privacy and governance. It serves as a first point of contact for HR and business stakeholders seeking guidance on HR data policy interpretation or reporting and analytics requests.

The position develops scalable reporting and analytics solutions using data from SAP HCM, SAP SuccessFactors, and other enterprise sources, with Power BI as a key analytics and visualization platform. Its focus includes data integrity, data governance, reporting, and analytics. The role may lead analytics workstreams and mentor team members, and may assume direct people leadership responsibilities as the People Analytics function evolves. It also owns regulatory and government workforce reporting and related documentation.

This is a hybrid position requiring onsite work at least three days per week. No relocation is provided. Travel is up to 5%, or up to 13 business days per year. The work is sedentary, involving sitting most of the time and exerting up to 10 lbs/4 kgs of force occasionally, or a negligible amount frequently or constantly, to move objects.

Requirements

• Bachelor's degree in Analytics, Statistics, Mathematics, Computer Science, Information Systems, Human Resources, or a related discipline, or equivalent professional experience.
• At least 5 years of experience in People Analytics, HR Reporting, HR Data, HRIS, Business Intelligence, or a related field.
• Strong understanding of HR data, data models, schemas, structures, and HR business processes.
• Experience working with UltiPro, SAP HCM, and SuccessFactors.
• Strong Power BI experience, including data modeling, DAX, Power Query, and dashboard development.
• Strong analytical and problem-solving skills, including demonstrated ability to work with large and complex datasets.
• Understanding of HR data privacy, confidentiality, governance, security, and responsible use of employee information.
• Ability to synthesize complex data into clear narratives, visualizations, insights, and recommendations that influence stakeholder decisions.

Nice To Haves

• Experience working with virtual teams across diverse geographical locations.
• Experience with Microsoft Fabric and modern enterprise data and analytics platforms.
• Experience with SAP HCM data structures and SAP SuccessFactors, particularly Employee Central.
• Working knowledge of SQL and experience integrating data across multiple systems.
• Understanding of data governance, lineage, data quality, metadata, and master data concepts.
• Understanding of statistical and advanced analytical techniques and ability to partner effectively with data science resources to translate analytical outputs into business insights.
• Experience working within a large, complex, multinational organization.
• Ability to influence HR, HRIS, technology, and business teams without direct authority.
• Advanced analytics certification or a relevant graduate degree.
• Experience leading analytics projects, cross-functional teams, and/or direct or indirect teams in a global or remote environment.

Responsibilities

• Partner with senior HR and business leaders to understand workforce challenges and translate business questions into actionable analytics and insights.
• Develop dashboards, reports, metrics, and analytical solutions using Power BI and other enterprise analytics platforms.
• Analyze workforce data to identify trends, patterns, risks, and opportunities, and translate findings into data stories, insights, and recommendations for senior, technical, and non-technical audiences.
• Support analytics across the employee lifecycle, including workforce, talent acquisition, retention, organizational effectiveness, payroll, benefits, time, and talent.
• Work with complex HR data models and schemas, including employee, job, position, organizational, and effective-dated data.
• Lead analytics workstreams and coach, guide, and mentor team members; may assume direct people leadership responsibilities as the People Analytics function evolves.
• Perform data validation and root-cause analysis to identify and resolve data quality issues.
• Handle sensitive HR data in accordance with privacy, confidentiality, security, access, and data governance requirements.
• Partner with HRIS and technology teams to understand system and data changes and assess downstream analytics impacts.
• Identify opportunities to automate and improve the scalability, consistency, and efficiency of People Analytics solutions.
• Drive adoption and ongoing enhancement of analytics products based on stakeholder needs, usage, business value, and evolving People Analytics capabilities.
• Own regulatory and government workforce reporting and related documentation.
• Contribute to People Analytics strategy, projects, standards, and continuous improvement initiatives.
• Perform other duties as assigned.

Benefits

• The company describes benefit programs supporting team members' and families' physical, mental, emotional, and financial health.
• The company offers opportunities for lifelong learning, growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior