Manager, Analytics & Reporting

CVS Health•Work At Home-Arizona, AZ
•$60,300 - $132,600

About The Position

Supports Business Analytics strategies by developing, maintaining, validating, and optimizing reporting solutions, analytic data assets, dashboards, DataMarts, and cloud-based analytics capabilities. Works across business, analytics, and technical teams to deliver reporting, financial analyses, operational insights, and infrastructure support for business decision-making. Serves as a technical contributor supporting business stakeholders, analytics teams, IT partners, data engineering teams, cloud platform teams, and reporting consumers. Helps maintain and enhance analytics platforms, supports recurring and ad hoc reporting, develops financial and operational analyses, performs quality assurance, and contributes to modernization of reporting and cloud-based analytics environments. The role’s stated work allocation is approximately 30% analytics platform and reporting infrastructure support, 50% ad hoc analytics, financial analytics, and business deliverables, and 20% quality assurance.

Requirements

  • At least 5 years of experience supporting and delivering analytics, reporting, dashboard, business intelligence, DataMart, or related data solutions.
  • Strong SQL experience, including querying, transforming, validating, reconciling, and analyzing large datasets from multiple data sources.
  • Experience with business intelligence tools, dashboards, reporting workflows, DataMarts, cloud analytics platforms, and related data structures.
  • Knowledge of data quality, testing methodologies, quality assurance processes, reporting logic, business rules, and validation techniques.
  • Experience supporting analytics, business intelligence, reporting infrastructure, financial analysis, cloud analytics, or similar technical functions.
  • Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences.

Nice To Haves

  • Ability to partner effectively with business stakeholders, analytics teams, IT teams, data engineers, and other cross-functional partners.
  • Strong analytical and problem-solving skills, including identifying data issues, reporting discrepancies, process improvements, and business insights.
  • Ability to manage multiple priorities, projects, timelines, and stakeholder expectations in a fast-paced environment.
  • Excellent written and verbal communication skills and ability to communicate technical concepts to technical and non-technical audiences.
  • Adaptability, continuous learning, and commitment to improving analytical capabilities, reporting processes, and business outcomes.
  • Experience in healthcare, payer, pharmacy benefit management, government programs, regulated reporting, utilization, financial analytics, or related business intelligence environments.
  • Experience with cloud-based analytics platforms such as Google Cloud Platform (GCP), BigQuery (BQ), Dataiku, or comparable technologies.
  • Bachelor’s degree or equivalent specialized training, relevant professional qualification, or comparable professional experience in business analytics, data analytics, computer science, information systems, financial analytics, healthcare analytics, business intelligence, statistics, or a related discipline.

Responsibilities

  • Support development, maintenance, monitoring, and enhancement of reporting infrastructure, analytics platforms, DataMarts, Tableau solutions, cloud-based analytics environments, and related reporting assets.
  • Maintain and enhance DataMarts, reporting processes, data pipelines, and analytic assets to improve reliability, usability, performance, and scalability.
  • Monitor platform, reporting, and DataMart performance and help identify optimization, modernization, troubleshooting, and process-improvement opportunities.
  • Support cloud analytics initiatives through migration activities, workload monitoring, documentation, query optimization, and responsible cloud-resource use.
  • Collaborate with IT partners, analytics teams, data engineers, cloud platform teams, and business stakeholders to resolve technical issues and support platform operations.
  • Develop and maintain technical, business-logic, and process documentation and operational support materials for analytic assets and reporting environments.
  • Develop and deliver ad hoc analyses, recurring reports, financial analyses, dashboards, operational and executive reporting, and strategic analytic requests.
  • Use SQL, Tableau, DataMarts, cloud analytics platforms, and enterprise reporting tools to support business decisions and performance management.
  • Analyze operational performance, healthcare utilization, financial results, reporting trends, business outcomes, and emerging opportunities to generate actionable insights.
  • Gather and document business requirements and translate them into analytic solutions, reporting deliverables, dashboards, datasets, and business recommendations.
  • Support executive reporting, client-facing deliverables, RFP responses, strategic initiatives, and special business requests.
  • Partner with stakeholders to develop solutions addressing business questions, operational challenges, financial opportunities, and performance-improvement initiatives.
  • Perform validation, reconciliation, testing, and quality assurance for datasets, reports, dashboards, DataMarts, business logic, and analytic deliverables.
  • Develop and execute test plans, validation methodologies, reconciliation processes, and reasonability checks to ensure accuracy, completeness, consistency, and reliability.
  • Investigate data discrepancies, reporting issues, dashboard concerns, and process exceptions; document findings, perform root-cause analysis, and support corrective actions.
  • Participate in peer reviews, production-readiness reviews, and quality-control activities to support governance, documentation, testing, and reporting standards.
  • Help improve reporting quality, data integrity, documentation quality, and operational reliability across analytics solutions.
  • Monitor governed data assets and support adherence to approved business definitions, reporting logic, and technical standards.
  • Collaborate with stakeholders, analytics teams, data engineers, IT partners, cloud platform teams, and leadership to deliver analytics initiatives.
  • Share knowledge and promote best practices in SQL development, reporting processes, analytics tools, documentation, quality assurance, DataMart usage, Tableau development, and cloud analytics.
  • Support modernization efforts to migrate from legacy analytics platforms to cloud-based reporting and analytics solutions.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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