[Seasonal] HR & Reception Assistant

The Western Stock Show Association•Denver, CO

9d•Onsite

About The Position

The HR & Reception Assistant is the first point of contact for employees, applicants, guests, and the public. The role provides front-desk reception services, manages incoming calls for Human Resources and the organization’s main business line, and assists applicants and new hires with employment applications and onboarding through self-service kiosks. The position requires a customer-service-oriented, organized, and approachable person who can handle sensitive information professionally and discreetly. It reports to the Director of Human Resources. This is a temporary seasonal, hourly position starting November 1, 2026, with an anticipated end date of January 24, 2027. Employment may end earlier or be extended based on operational needs. The schedule is Monday through Friday for 4–5 days per week from November 1–30, then Monday through Friday, 5 days per week, from November 30–January 1. Starting January 4, the role works 6–7 days per week, sometimes up to 10 hours a day, to support the National Western Stock Show. The office is closed on Veterans Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day. The position pays $20.00–$22.50 per hour based on experience and offers paid sick time at one hour for every 30 hours worked. The National Western Complex is a multipurpose indoor and outdoor commercial and agricultural complex where dusty conditions and animals may exist. Offers are contingent on successfully completing a criminal background check. WSSA/NWSS is a drug- and alcohol-free employer with a zero-tolerance drug policy, including marijuana, and is an equal opportunity employer that values diversity.

Requirements

High school diploma or GED.
At least one year of experience in customer service, reception, administrative support, or a related role.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
Ability to interact professionally with employees, applicants, and visitors from diverse backgrounds.
Strong organizational skills and attention to detail.
Ability to handle confidential information with discretion.
Ability to multitask and work effectively in a fast-paced environment.

Nice To Haves

Previous experience in Human Resources, recruiting, or front-office administration.
Experience assisting applicants or customers with online systems.
Familiarity with applicant tracking systems (ATS) or HRIS platforms.
Bilingual skills.

Responsibilities

Serve as the primary receptionist for Human Resources and secondary receptionist for the main business line.
Greet and direct visitors, applicants, vendors, and employees professionally and courteously.
Answer, screen, and route calls on the general business and HR phone lines; respond to routine inquiries and direct callers appropriately.
Receive and distribute incoming mail, packages, and deliveries.
Help applicants navigate online applications and use onsite application kiosks, troubleshooting basic technical issues as needed.
Answer general questions about open positions, employment opportunities, and the hiring process, and support a positive candidate experience.
Assist new hires with electronic onboarding documents using kiosks or workstations and explain onboarding procedures and required employment documentation.
Verify completion of onboarding paperwork, escalate issues to HR staff, and schedule and coordinate onboarding appointments when needed.
Maintain the confidentiality of employee and applicant information.
Perform routine HR administrative tasks, including filing, scanning, data entry, and document management.
Maintain employee and applicant records in accordance with company policies.
Prepare employment packets, orientation materials, and forms.
Support employee communications and HR-related events.
Maintain HR bulletin boards and informational displays.
Perform other administrative and customer service duties as assigned.