Administrative Assistant-Reception

Quality Leasing Company, Inc • Indianapolis, IN

10h

About The Position

The Administrative Assistant is the first point of contact for customers and supports a range of administrative functions. The role handles customer calls and account questions, helps route customers to the appropriate department, and provides administrative assistance to departments and personnel. It also supports office operations by maintaining supplies and an organized environment, managing files and the shared calendar, and processing shipments and incoming mail.

Requirements

• Problem-solving skills and the ability to handle a variety of customer situations efficiently.
• Ability to multitask and manage several responsibilities at once.
• Timeliness and ability to meet deadlines.
• Strong organizational skills and attention to detail.
• Ability to work independently and proactively.
• Comfort with Microsoft Excel and other Microsoft Office products.
• Strong written and verbal communication skills for interacting effectively with customers, vendors, and team members.
• Professional phone etiquette and a customer-focused approach to handling inquiries and connecting customers with appropriate departments.
• Collaborative mindset and ability to work well with various departments and team members.

Nice To Haves

• Prior experience in an administrative or office support role is preferred but not required.

Responsibilities

• Serve as the first point of contact for customers via phone.
• Assist customers with account questions and updates, and transfer them to the appropriate department.
• Maintain and stock office, kitchen, and bathroom supplies while helping ensure a clean and organized office environment.
• Combine and organize files within Adobe Acrobat.
• Manage and update the company’s shared calendar.
• Handle shipments through FedEx, UPS, and USPS.
• Receive and distribute incoming mail to the appropriate department or personnel.
• Assist departments and personnel with projects and various administrative tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed