HR Program Manager

U.S. Bank National Association•Charlotte, NC
•$86,360 - $101,600•Hybrid

About The Position

U.S. Bank is seeking an HR Program Manager to help shape the responsible adoption of Artificial Intelligence across Human Resources. The role measures AI adoption and business impact, coordinates governance and risk activities, and translates data into insights for senior leaders. The position partners with HR, Technology, Risk, Compliance, Information Security, Legal, Data Governance, and AI teams to support responsible delivery of AI capabilities and demonstrate their value. The role requires working from a U.S. Bank location three or more days per week. The posted salary range is $86,360.00–$101,600.00; actual pay may differ based on the role’s location.

Requirements

  • Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems, Human Resources, Risk Management, or a related field.
  • 3–5 years of experience in business analysis, program management, governance, risk management, strategy, analytics, or a related discipline.

Nice To Haves

  • Strong analytical skills and experience developing KPIs, dashboards, business cases, or executive reporting.
  • Experience working with large data sets and tools such as Power BI, Tableau, or Excel.
  • Experience supporting cross-functional programs involving multiple stakeholders.
  • Familiarity with AI, Generative AI, AI governance, Responsible AI, technology risk, privacy, or compliance.
  • Experience developing ROI analyses, financial models, or value realization frameworks.
  • Experience in Human Resources, financial services, consulting, technology, or another highly regulated environment.
  • Strong communication skills and ability to translate complex information into clear business insights.
  • Highly organized, collaborative, detail-oriented, and comfortable navigating ambiguity and multiple priorities.

Responsibilities

  • Develop dashboards, KPIs, and reporting to measure AI adoption, usage, performance, and business impact.
  • Analyze productivity gains, efficiencies, cost savings, and the overall value of AI initiatives.
  • Build business cases, ROI analyses, executive scorecards, and leadership presentations.
  • Coordinate AI governance, risk reviews, approvals, documentation, and ongoing compliance requirements.
  • Partner across HR, Technology, Risk, Compliance, Legal, Information Security, Data Governance, and AI teams.
  • Track milestones, decisions, risks, dependencies, and action items across multiple AI initiatives.
  • Identify trends and opportunities to improve AI adoption, governance processes, and value realization.
  • Support pilots and testing of new AI capabilities within HR.

Benefits

  • Healthcare coverage, including medical, dental, and vision
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation of two to five weeks depending on salary grade and tenure
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution and pension, subject to eligibility requirements
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